Teller

To adequately service the LFSL customer base with the myriad of services offered by the company and ensure superior customer service to all customers whether internal or external.

Major Job Duties:        

• Balance currency, coin and cheques in cash drawers at end of day
• Receive all currency cash for exchange, verify amounts and check for authenticity
• Examine MoneyGram receive forms & verify information
• Enter customers' transactions into Customer Management System in order to record transactions and issue computer-generated receipts.
• Count all currency, coins and cheques received by hand or using currency-counting machine, in order to prepare them for deposit or shipment to other branches or banks
• Identify transaction mistakes when debits and credits do not balance
• Explain, promote, or sell all services such as Mobile top-up, MoneyGram, Cambio, Loans and any other value-added service
• Perform clerical tasks such as cheque requisitions and lodgements
• Monitor vaults to ensure cash balances are correct
• Order a supply of cash to meet daily needs
• Inform customers about Bank of Jamaica regulations
• Quote exchange rates as per computer (MoneyGram & Cambio)
• Any other job related duties assigned

Qualification:

• A minimum five (5) C.X.C. subjects including Mathematics and English Language
• A Bachelor’s degree in Business Administration or related field would be an asset
• Previous experience as a Teller or handling bulk cash in a similar working environment would be an asset

Skills:

• Excellent knowledge of cash handling procedure
• Excellent customer service skills
• Must be computer literate and possess excellent knowledge of Microsoft Office Suite
• Excellent organization and accuracy skills
• Problem-solving skills
• Excellent written and verbal communication skills
• Accuracy skills dealing with cash and processing transactions
• Attention to detail