Medical Administrative Assistant

Medical Administrative Assistant

Location: Port of Spain

Salary: TT$5,000 to $6,500

Employment Type: Contract

Job Description:

ESSENTIAL INFORMATION

Administrative medical assistants work alongside physicians and are responsible for the everyday happenings in the clinical office. They are cross-trained to perform administrative and clinical duties. They work at the front desk, dealing with patients. They assist patients with checking in, scheduling appointments and filling out medical documents or forms. Other tasks they perform may include filing records and submitting insurance forms. Administrative medical assistants are instrumental in helping patients feel at ease in the physician’s office and often explain the physician’s instructions.

ADMINISTRATIVE DUTIES (may include but not limited to):

1. Welcoming patients
2. Answering the telephones
3. Using computer applications including Pulse ONE telemedicine
4. Booking and rescheduling appointments
5. Documenting patient information – personal information and contact details
6. Retrieving patients’ notes/files/electronic patient records
7. Updating and re-filing patients’ notes/files
8. Updating electronic patient records (EPRs) including data entry
9. Uploading pdf files and images to EPR and Forum (Zeiss)
10. Filling insurance forms
11. Typing letters and medical reports
12. Handling correspondence
13. Billing and bookkeeping
14. Tallying accounts at the end of each day – settlement of Linx machine etc. (i.e. daily collections)
15. Organizing office accounts including data entry
16. Completing monthly salary sheets
17. Completing monthly National Insurance forms
18. Collecting consultation fees
19. Collecting surgical fees
20. Booking surgical lists
21. Arranging for hospital admissions and laboratory services
22. Completing surgery paperwork and instructions for patients
23. Communicating regularly with patients prior to their provisional date for surgery to ensure all paperwork and necessary investigations have been completed (including fitness for surgery as per patient’s GP or other physician)
24. Stock taking and ordering of stationery and other office supplies
25. Reporting malfunctioning of medical equipment and organizing repairs of same
26. Reporting problems with air-conditioning, telephones and/or office appliances and organizing repairs of same
27. Entering data on to computer/backing up of files on computer
28. Labeling and uploading clinical photographs to EPR or Forum
29. Stock-taking from drug cupboard
30. Transcribing results from laboratory printouts

CLINICAL DUTIES (may include but not limited to):

1. Taking a brief medical history on all new patients
2. Explaining treatment procedures to patients
3. Preparing patients for examination and procedures
4. Instructing patients about medication and special diets
5. Preparing and administering medications as directed by physician
6. Dispensing medications as directed by physician
7. Disposing of expired drugs
8. Applying and/or changing dressings
9. Testing Visual Acuity
10. Administering eye drops
11. Assisting the physician during clinical examination and procedures if required – holding patients eyelids etc.
12. Performing biometry and other measurements of the eye
13. Requesting/performing Optical Coherence Tomography and Visual Field Analysis including obtaining patients’ refraction from optometrist if required
14. Checking blood pressure
15. Taking electrocardiograms (ECGs)
16. Checking blood sugar
17. Phlebotomy (drawing blood)
18. Performing specified basic medical laboratory tests, procedures and analyses under the direct and constant supervision of a consultant physician and/or licensed Medical Laboratory Technician
19. Labelling, handling, preservation or fixation, processing or preparation, as well as storage of specimens
20. Evaluating specimen integrity
21. Processing and loading of specimen on instrumentation
22. Performing general operation, preventive maintenance, and troubleshooting of clinical and laboratory equipment
23. Tidying and sanitizing the office and examination stations between patients and at the end of the day

Requirements:

1. Education: Grade I or II CSEC passes in English A and Mathematics in addition to passes in at least three other subjects are required.
2. Over 1 year of medical experience in a similar role.