Rostering Officer

Rostering Officer

WE’RE HIRING!!!

If you are looking for a challenge in a rapid environment in the aviation services industry and are motivated to work in a multicultural international company, this will be an excellent opportunity for you.

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Job Title: Rostering Officer

Job Summary

The Rostering Officer is responsible for creating and maintaining the master roster that compliments the business needs and involves rostering staff to deliver work on time and within budget following reform rostering principals.

Job Responsibilities:

• Work within the rostering guidelines driving continuous improvement.
• Ensure that staff rosters optimise staff deployment according to workload whilst adhering to developed guidelines.
• Ensure that rosters are compliant to and aligning to workload requirements in accordance with local labour legislation, collective labour agreements, service level agreements and award provisions.
• Ensure staff rosters are loaded into all required systems, in the nominated payroll timeframes.
• Assist identifying reasons where rosters do not reach the desired standard, advising local management of issues and recommendations for improvement.
• Identifying ways to continuously improve rostering principles, practices and processes, in line with relevant legislation, Swisport frameworks, policies and guidelines.
• Keeping abreast of internal and external factors that can influence rostering and the deployment of staff within the company, in order to respond proactively.
• Analyse, prioritise and allocate work on a daily basis.
• Execute rostering responsibilities consistent with Swissport’s Rostering Standard Management Procedure SMP-OPS002-Rostering.

Qualifications and Competencies

• Tertiary qualifications in business or related field or with relevant experience
• Previous experience in a similar function is preferred but not essential
• Knowledge of the aviation and aircraft ground handling industry a plus
• Good communication skills both oral and written
• Analytical way of thinking
• Good organization skills and ability to prioritize work to meet business needs
• Negotiation and relationship building skills
• Fluent local language and knowledge of English an advantage