Digital Support Analyst

Digital Support Analyst

The Digital Support Analyst (DSA) will be responsible for supporting the Key Accounts and other sales channels regionally with a focus on tailored and effective digital marketing solutions to blue chip & corporate clients within assigned regions. The DSA will be responsible for developing and closing business from new client opportunities and manage existing major customer accounts.

 QUALIFICATIONS:

• A first degree in Business Administration with a specialization in Marketing is preferred.
• Three to Five years experience in marketing-related or sales.
• Certification in digital marketing e.g., IAB, Google, Facebook Blueprint or HubSpot.
• Must be willing to keep current with industry changes and required certifications.

 SPECIALISED SKILLS, TECHNIQUES/LEARNED DISCIPLINE:

• Advanced Skills in boardroom and client relationship building for Blue Chip Clients.
• Experience working with Digital Analytics tools and ability to use data from these tools to create upsell opportunities or to design new campaign ideas for corporate/blue chip clients.
• Excellent organizational, time management, and problem-solving skills.
• Excellent written, verbal communications and presentation skills.
• Must be sociable and display strong interpersonal skills.
• Excellent analytical and project management skills with the ability to handle multiple priorities simultaneously.
• Must be able to analyze, identify and interpret real-time market trends and data.
• Foster   strong    professional relationships      and   manage    expectations     with customers, vendors, department    leaders, and fellow employees,
• Ability to work with other department heads to achieve sales targets and department goals
• Must be independent, capable of multi-tasking and thriving in an environment with shifting priorities and time-sensitive deadlines.
• Strong ability to respond positively to pressure, prioritize and balance competing requests.
• In-depth knowledge of current industry digital product strategies and ability to understand and interpret unique client needs on an ad-hoc/customized basis.
• Proven knowledge of digital landscape and trends.
• Must be highly skilled in proposal creation & delivery
• Must be naturally curious
• Must be able to work in a dynamic fast-paced environment
• Must be familiar with programmatic advertising, social advertising, SEO, web design, website analytics, customer funnels and how to gain insights from associated KPIs is a must.
• Must be able to interpret and understand client analytics dashboards & google analytics conversion tracking.
• Passionate about digital marketing and the digital media space

 DUTIES AND RESPONSIBILITIES:

• Meet or exceed assigned revenue targets
• Drive Digital revenue from assigned and prospected leads.
• Provide frequent activity reports as agreed with the manager
• Must maintain a monthly pipeline which shows forecasted incoming revenue for each month.
• Provide feedback to Manager and Products Team with developing digital products or improving offerings
• Interpret digital advertising campaigns to prove ROI. 
• Lead brainstorming and client pitch presentations for Blue Chip & Corporate Clients 

  Special Conditions Associated with the Job:

• Normal working environment
• May be required to work outside of normal working hours
• Must have access to a reliable motor vehicle                                                        

Note: These responsibilities may be reviewed and updated from time to time to keep aligned with the company’s needs.

                                                                Application Deadline of August 25, 2023