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Victoria Mutual Building Society (VMBS)

Business Solutions Officer

Victoria Mutual Building Society (VMBS)

  • Kingston and St. Andrew / St. James
  • Not disclosed
  • Permanent full-time
  • Updated 11/08/2023
  • Talent Acquisition
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To achieve the key targets of the organization, in accordance with established strategic directions and policies.

 

MAJOR RESPONSIBILITIES 
  • Achieve sales targets and other performance objectives, as agreed.
  • Keep abreast of industry trends and competitive offerings.
  • Design, implement and coordinate sales activities to achieve financial and growth targets.
  • Research the market to identify new business opportunities.
  • Develop business proposals for new members.
  • Develop creative strategies to retain SME and business members including conducting interviews and incorporating feedback into the growth plan.
  • Generate leads and closed sales based on target customers’ lists.
  • Maintain a robust pipeline of SME and business prospects for savings, loans, FX trading, new non-personal members and credit cards; obtain prospecting information via interviews, telephone calls, e-mails, promotional activities, web applications and referrals.
  • Develop action-plans for offsite sales activities and record performance activity results.
  • Secure and capture required documentation and other data for establishing accounts.
  • Accept cheques, account transfers and any other means of payments as outlined in the Group’s offsite sales procedures.
  • Full compliance with sales choreography and routines established.
  • Track and measure individual selling activities daily as required by the appropriate reporting metrics.
  • Collate and submit Sales Performance Report and any other report as required in a timely manner.
  • Act as an effective ‘cross referrer’ for the VM Group
  • Respond to the members’ queries and issues in alignment with the VM Group Service Standards
  • Represent the VM Group at various events to assist in building profitable relationships with existing and potential customers.
  • Commit to continuous improvement, supported by continuous training and Performance Management
  • Provide feedback on customer needs, problems, interests, competitive activities, products and services and potential for new products and services.
  • Ensures that all information accessible is handled in accordance with the Information Security (IS) Policy
MINIMUM EDUCATION REQUIREMENTS
  • Bachelor’s Degree in Banking, Finance, Economics or equivalent qualifications from a recognized tertiary institution
CERTIFICATIONS
  • Jamaican Securities Certificate 
  • Certificate in Sales Management 
MINUMUM EXPERIENCE REQUIREMENTS
  • Minimum of five (5 years’ experience with at least two (2) year in the financial sector in a similar capacity
FUNCTIONAL AND TECHNICAL SKILLS 
  • Knowledge of Building Society Operations and Proceeds of Crime Act (POCA)
  • Strong knowledge of VMG products and services, laws and applicable regulations 
  • Working knowledge of financial market and target marketing
  • Needs-oriented sales approach with knowledge of applicable jargon
  • Results-driven with the ability to consistently product results in a highly competitive environment
  • Internally motivated and proactive with sound organizational skills
  • Excellent communication skills, both oral and written
  • Strong selling skills with the ability to identify financial needs, develop customized solutions, recommend and implement financial plans with a robust monitoring mechanism


Ref: Business Solutions Officer
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Victoria Mutual Building Society (VMBS)

Victoria Mutual Building Society (VMBS)