REGIONAL COORDINATOR, PATIENT ESCORTS

The incumbent will be responsible for supervising and directing the operational activities of all the areas covered by the Patient Escort Department throughout the North-Central Regional Health Authority.

VACANCY

 Applications are invited from suitably qualified persons to fill the following position at the North-Central Regional Health Authority (NCRHA):

REGIONAL COORDINATOR, PATIENT ESCORTS

The incumbent will be responsible for supervising and directing the operational activities of all the areas covered by the Patient Escort Department throughout the North-Central Regional Health Authority.

 Main Responsibilities

• Provides leadership and direction for the department and its staff.
• Ensures that a clean, warm and welcoming ambience is fostered and maintained with proper functioning equipment in each area there the Patient Escort Department provides coverage.
• Develops and monitors systems and evaluate policies and procedures to ensure that services conform to the Authority’s needs.
• Ensures that the Shift Supervisors and Patient Escorts functions are performed efficiently and effectively.
• Initiates changes in systems and procedures to minimize patient waiting times.
• Investigates and reports on complaints from members of staff, patients and the public.
• Plans and controls the Patient Escort Services budget and use of equipment, space and supply resources to effectively meet the goals and objectives.
• Establishes workload patterns for staff through appropriate analysis and scheduling to ensure efficient and effective operations.
• Monitors and provides systemic supervision of all activities of various sub-sections with a view to solving operational problems and ensuring their efficient functioning
• Prepares annual estimates of revenue and expenditure.
• Ensures and nurtures and environment where teamwork and cooperation is evident.
• Ensures all departments operations are conducted in accordance with accepted and expected ethical, lawful and professional standards.
• Confers with department supervisors and members of the professional staff concerning their needs and requirements and take appropriate action to provide the facilities and services required
• Oversees and ensures proper orientation, training and safety practices are executed.
• Supervises and motivates staff to a high level of performance; administer personnel and disciplinary actions and resolve grievances

• Performs related duties as directed by the organisational relationship.

 Minimum Qualification, Requirements and Experience:

• Bachelor Degree in Social Sciences/Hospital Administration from an accredited educational institution.
• Postgraduate certification in Business Administration, Management or any related discipline will be an asset.
• In excess of ten (10) years experience in a Hospital environment; five (5) of which must be in a managerial or supervisory capacity.
• Any other qualifications, training and experience may be considered

            *Certificates acquired at foreign universities MUST be supported by certified transcripts as well as evidence that the completed programme is accredited in Trinidad and Tobago.*

 All applications should be submitted with a cover letter, a detailed Curriculum Vitae, copies of relevant certificates, birth certificate, a police certificate of good character, a contact number and two (2) testimonials  by August 10, 2023 and addressed (with the name of the position applied for, clearly labelled, on the outside of the envelope and the cover letter). To:

Office of the General Manager, Human Resources

North-Central Regional Health Authority

Building # 39, Third Floor

Eric Williams Medical Sciences Complex

Champs Fleurs

Unsuitable/late applications will not be acknowledged.