Sales Representatives
Outsourcing Management / Itel
- Hanover / St. James / Westmoreland
- See description
- Permanent full-time
- Updated 09/08/2023
- Zelia Johnson
Immediate hire for sales representatives
We're thrilled that you're here to explore the details of your next career step. Before proceeding with your application, we kindly request that you carefully review the requirements for this position. It is essential to ensure that you meet the necessary qualifications and are authorized to work in the country where this position is located. By fulfilling these criteria, you increase your chances of being shortlisted and joining itel at the earliest opportunity.
JOB SUMMARY: Deliver sales talks to describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
Handles outbound calls, emails, and chats within a specified time frame
Provide enthusiastic, courteous, and exceptional service to enhance customer satisfaction.
Develop good product knowledge and use it to resolve issues.
Effectively close sales
Maintains performance standards of the company
Maintain current product knowledge by using available resources post training
Adhere to stated policies and procedures of the Company.
Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
EDUCATION AND EXPERIENCE:
Minimum 5 CXC passes including grade 1 or 2 in English A and Mathematics
A degree would be an asset
1 year experience in telemarketing or face-to-face sales experience
Aptitude for multitasking (working with multiple interfaces)
KEY COMPETENCIES:
Strong negotiation skills
Strong articulation and persuasive skills
Interpersonal skills
Communication skills - verbal and written
Listening skills
Problem analysis and problem-solving
Attention to detail and accuracy
Customer service and sales orientation
Adaptability
Initiative
An independent learner
Goal oriented
Ability to bridge to a sale by offering a product or service that could help the customer.
Ability to handle rejection and upset customers with professionalism
itel is the largest Caribbean-born customer experience provider and we are now an award-winning international company. We take pride in empowering our teams, treating every member like family.
itel is an equal opportunity employer offering competitive pay, as well as a whole host of benefits designed to support employee comfort, and wellbeing. This includes paid training, opportunities for career advancement & development, as well as medical and life insurance, in a fun and inspiring work environment with great on-site amenities.
All you need is a valid Jamaican National ID Card, a personal commercial bank account (National Commercial Bank or Bank of Nova Scotia), and a valid Police Record Certificate, in addition to having the necessary academic qualifications and experience for the position that best suits you.
Outsourcing Management / Itel
- 38 Coconut Drive, Freeport House, Montego Bay, Jamaica