Talent Development Specialist

Talent Development Specialist

JOB DESCRIPTION

Job Title:                   Talent Development Specialist                     

Department:              Human Resources and Administration                     

Reports to:                 Senior Manager, Human Resources & Administration                      

Position Summary

The Talent Development Specialist will be responsible for creating and delivering best-in-class and innovative talent development programs and solutions across the Bank to help increase productivity and efficiency. The role will primarily focus on performance management, leadership and career development, employee assessment, training and succession planning. The incumbent will collaborate with colleagues to support Bank-wide initiatives, execute the talent development and learning strategy, and assess opportunities for continued growth and development of leaders, employees, and teams.

Main Duties and Responsibilities

• Collaborate with management and staff to conduct performance improvement needs analysis that will determine the appropriate performance and/or learning interventions.
• Synthesise information from needs assessments to make recommendations and develop innovative solutions that align with business strategies.
• Oversee the performance management process and system, to include performance evaluations, performance development plans, and performance improvement plans.
• Monitor employee progress through observation and work performance records, providing motivation and encouragement when necessary.
• Conduct training needs assessments and provide training solutions to include implementation, administration, and/or design and delivery of high-quality programs that engage, align, inform, and inspire employees in support of the bank’s strategy, goals, and initiatives.
• Design, develop, update, and deliver professional quality presentations and training materials that best suit audience needs and which tangibly and positively impact performance (virtual, classroom, blended, job aids, quick reference guides, webinars and videos).
• Develop criteria for evaluating effectiveness of training activities and regularly monitor and report results to management, along with recommendations for improvement, as appropriate.
• Develop and maintain training tracking including participation, costs, and ROI.
• Work independently and as part of a team to analyse, design, create, and deploy appropriate learning and development solutions to leaders at all levels.
• Determine key measures of success. Provide analysis, reporting, and recommendations that drive continuous improvement, ensure application, and provide momentum for career and leader development strategy across the organisation.
• Ensure all leadership development content and experiences align to cultural standards.
• Support the roll-out of the succession planning program design, strategy, and implementation in coordination with Manager, HR & Administration.
• Maintain and update succession plans for the Bank and integrate with leadership development activities.
• Measure, evaluate, and analyse feedback and adjust materials and methods as appropriate.
• Provide regular updates to the Manager, HR & Administration and wider management team, as needed, concerning the status of all projects.
• Develop a positive relationship with all employees. Promote direct communication and positive rapport amongst employees and managers.
• Perform special projects as needed and perform all duties as deemed necessary for the success of the department.

 Experience and Qualifications

•   Bachelor’s Degree in Human Resource Management, Organisational Development, Business, Adult Learning, Industrial Psychology, Training, or related discipline. A Master's Degree would be an asset.
• Certifications in Human Resources Management, Coaching and/or Organisation Development would be an asset.
• A minimum of 7 years’ experience in Human Resources Management, with at least 3 years’ experience in n training content development and delivery experience, program and project management, and leading learning interventions are required.
• Prior experience in a similar role and in the banking industry.
• Prior experience with Learning/Talent Management Systems is required.  

Skills & Attributes

• Excellent written, verbal, presentation & persuasion skills.
• Strong instructional design, facilitation and coaching skills.
• Strong analytical skills to develop and monitor systems.
• Ability to prioritise, work independently, and high attention to detail.
• Ability to handle confidential and sensitive information.
• Excellent project management skills. Excellent organisational skills.
• Ability to lead and manage multiple ongoing projects simultaneously, meet established deadlines, and adaptable to frequently changing priorities.
• Ability to work as a team member, develop strong relationships and effectively communicate and collaborate with all areas of the Bank.
• Enthusiastic and positive attitude.
• Knowledge of leadership development, succession planning, and industry leading practices.
• Curiosity to explore, implement and integrate new technologies. Overall aptitude for learning emerging technologies quickly, remaining current with trends in profession, and providing support for system users.