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Celebration Brands

Commercial Associate

Celebration Brands

  • Kingston and St. Andrew
  • Not disclosed
  • Fixed term contract
  • Updated 02/07/2023
  • Careers@cbljm.co

Provide in-house sales support to the Channel Manager, Key Account Executive and Sales Executives by accurately processing sales orders received.

Major Responsibilities

 

  • Accurately enter orders received daily from Sales Executives into SAP.
  • Complete day-end order summary reports and disseminate to key stakeholders (SEs, CMs, O&S).
  • Provide the Channel Manager, Key Account Executive and Sales Executives with customer service and sales support to ensure 100% customer satisfaction.
  • Execute ‘rush’ order entry request in a timely manner and engage the AR Team where necessary for speedy order release.
  • Print, analyze, organize, log and file customers’ Purchase Orders daily by Sales Executive.
  • Provide the Sales Executives with sales order confirmation number.
  • Cross-reference prices as stated on all customer Purchase Orders against CBL system prices to ensure invoice accuracy.
  • Provide feedback to Sales Executives re out-of-stock SKUs at the time of order input and subsequent updates when SKUs become available.
  • Suggest alternative options in the event that CBL is unable to fulfill a Material SKU(s) for example, Red Stripe Cans for Red Stripe Draught.                                                                                           
  • Collaborate with CBL stakeholders to resolve issues that may arise to facilitate solutions (Channel Manager, Key Account Executive, Sales Executives, O&S, Finance AR, Risk & Compliance).
  • Analyze daily reports (Stock, Dispatch) to ensure complete sales order fulfillment.
  • Adhere and comply with all safety regulations as prescribed by CBL company policy.
  • Provide coverage for other Sales Support Representative team members as is necessary.
  • Provide emergency coverage for SE when required.

 

 

 

 

Job Characteristics

 

  • Meticulous and good attention to detail.
  • Strong organizational skills.
  • Flexibility and willingness to work long hours (Saturdays and holidays, if required).
  • Exhibit a positive ‘can do’ work attitude; be a reliable and committed CBL employee.
  • Excellent interpersonal and communication skills (telephone/writing).
  • Ability to adapt and respond to different types of customer personalities.
  • Be highly motivated.
  • Ability to prioritize and deliver business objectives in a timely manner
  • Ability to deal with internal/external stakeholders under stressful circumstances in a fair, calm and understanding way to achieve positive results.

 

 

Qualifications

 

  • Minimum of two (2) years’ experience in a similar role
  • Associates Degree in Business, Marketing, IT and/or Hospitality
  • Computer literate with proficient knowledge of SAP and Microsoft Office Suite

 

Ref: Commercial Associate

Celebration Brands

Celebration Brands

View Employer Profile

  • 214 Spanish Twn Rd, Kingston 11 Jamaica
  • 876-757-0936

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