Communication Officer

The Universal Service Fund invites applications for the Fixed-Term position of Communication Officer.

The Communication Officer is responsible for coordinating, organizing and implementing communication activities to improve and 
maintain the image of the Universal Service Fund and advance its public relations reputation.

CORE RESPONSIBILITIES

• Assist in the design and implementation of communication programmes using the printed and electronic media, as well as public forums to enhance the USF’s image.
• Create greater understanding and public awareness of the USF’s policies, programmes and objectives.
• Liaise with public relations/ information officers within the portfolio ministry and other agencies to coordinate and implement public relations and education programmes, as directed.
• Prepare, coordinate and organize information to be disseminated to the public by means of: - Regular features in the print media - Advertising using electronic media - Interviews and promotions - Press releases
• Assist in organizing press briefings, interviews, receptions, meetings, and other special events, arranging for adequate media coverage as is necessary.
• Seek opportunities to enhance the reputation of the USF brand, and coordinate publicity events, as required.
• Assist in the execution of integrated online/offline search engine marketing, advertising public relations, trade shows, conferences and other relevant campaigns to stimulate interest and demand for Internet services.
• Write, edit, and distribute content, including publications, press releases, website content, annual reports, speeches and other marketing material that communicates the organization’s activities, products and/ or services.
• Coordinate activities relating to stakeholder meetings, disseminate information and provide feedback on any changes.
• Coordinate/ design customer satisfaction surveys and undertake analysis of survey data.
• Produce the USF’s newsletter, manuals & brochures, magazine and written publications.
• Assist in the preparation of speeches for the Chairman, Chief Executive Officer and other members of staff.
• Coordinate outreach activities to promote the services of the Universal Service Fund.
• Assist in the development and implementation of the USF’s corporate social responsibility programme.

MINIMUM REQUIREMENTS

• A first Degree in Mass Communications, Public Relations, Journalism, English or equivalent qualifications.
• Minimum of three (3) years working experience with extensive exposure to print and electronic media.
• Sound knowledge of communications/public relations programme planning.
• Proficiency in design and publishing software (Adobe InDesign/ Photoshop)
• Excellent written communications skills with proven experience in preparing high quality written reports.
• Excellent team skills and ability to work with a range of colleagues across a diverse team.
• Ability to work under pressure.