Spanish Bilingual Call Center Agent - Competitive Rates

Spanish/English Bilingual Agent- Montego Bay Competitive rates available

Teleperformance is a people company. Our people represent us, make us successful, and make us proud. We believe in rewarding our team members through competitive compensation, supportive management and excellent growth and training opportunities. 98% of advancements are done from within.

We are now hiring Bilingual Call Center Agents to join one of our exciting teams.  In this role you not only answer customer questions, you also assist them in finding options to pay their account and set up payment arrangements and plans with them. 

Excellent and comprehensive paid training is provided to new team members.

Qualifications

• Fluent in both English and Spanish( verbal and written)
• Must be self-motivated
• The ability to problem solve creatively
• Must be proficient in time management
• Negotiation skills
• Strong desire to achieve goals
• Basic computer knowledge/skills- including the ability to type 20 WPM- please see our typing tutorial on our Facebook page- Teleperformance Jamaica-as a handy tool to assist you with your typing skills
• Ability and openness to work with a diverse customer base
• Works well in team settings

We are proud to be part of the Teleperformance family and offer our team members a great place to work and much more.

• Competitive hourly pay plus incentives
• Free Wi-Fi
• Free lunches & snacks while in classroom training
• Free shuttle bus
• Health benefits, Paid time off
• Nurse, Doctor & Counselor on site
• Employee Engagement Programs: Staff Parties, Sports Clubs, Fun Festival Talent Show & much more!  

 All Teleperformance employees must have the following:

• Possess a valid ID (National ID, Passport or Drivers’ License), NIS and TRN 
• Be 18 years or older