P&C Administrator and Pay Specialist

P&C Administrator and Pay Specialist

Payroll Specialist

This is a contract postiion of 6 months. 

Part Time

Role Synopsis:

• The purpose of this role is to accurately maintain and process local payroll activities and support queries from local employees. The role holder will also contribute to continuous improvement activities and to ensure that legal, fiscal and regulatory requirements pertaining to services delivery are met.

Key Accountabilities: 

• Payroll - Ensure timely and accurate delivery of payroll, working with key providers to ensure correct processes are followed and sign offs are completed according to requirements

• LFR (legal, fiscal, regulatory) - Ensure all legal, fiscal and regulatory actions are taken in line with requirements.  Look to streamline and modernise processes where possible

• Local Delivery - Provide timely and accurate information in support of local delivery requirements (e.g. headcount reports, review of data, presentation materials)

• In-depth understanding of country laws, policies, and practices as they pertain to country delivery accountabilities

• Responds to employee inquiries in a timely and accurate manner

• Updates and maintains employee information in relevant P&C systems

• Participates in ongoing auditing to ensure quality of employee data in relevant P&C systems

• Works closely with the Regional Delivery Center to complete hire to retire processes for the country.

• Supports key projects as required

Essential Education:

• Higher education qualification (e.g., A level, high school diploma) or equivalent experience. *Local market variation may apply.

• Experience with HR Information Systems, HR or other shared services environment is preferred

Essential Experience and Job Requirements:

• Five years of Payroll or related experience preferably in HR Service Delivery

• Intermediate knowledge of Excel

Technical Capability

• Payroll knowledge, including hire to retire impacts

• Numeracy and analytical thinking –able to quickly and effectively generate and analyse a range of data to provide accurate and timely information to inform business decisions

• Digital fluency – strong systems and computer skills and experience across full spectrum of systems and technologies in use, able to quickly learn new systems

• Good communication skills; experience in positioning messages appropriately with different audiences, with a close attention to grammar and spelling

• Ability to prioritize, format, and produce correspondence and reports in a variety of formats

• Good investigative and analytical skills to be able to prioritize work and meet strict deadlines

Business Capability

• Customer focus – all decisions clearly aligned to customer/business. Puts the customer at the heart of everything they do and is confident to work within a framework

• Solutions focus –seeks to identify solutions and make improvements to processes which will add value to the business and enhance ways of working

• Risk Management –acts with high level of integrity and respect for data privacy. Takes steps to mitigate against risks in this space and knows when to escalate any concerns.

• Able to progress issues, and seek advice / escalate as and when required and systematically determine the root cause(s) of a problem

EQ Capability

• Resiliently adapt to change in prioritises and be comfortable with process driven repetition and be self-directed

• Respects confidentiality and uses the appropriate discretion require for handling employees’ personal information

• Works well independently and as a member of the team, proactively providing support to colleagues during workload peaks or vacation coverage, willing to work in agile ways outside of scope of own role and happy to be of aid with other activity as and when required

• Excellent personal organisational skills – good balance of being proactive and reactive; ability to manage multiple priorities and complete tasks on time and with attention to detail

• Is continually enhancing self-awareness and actively seeks input from others on impact and effectiveness

• Applies judgment and common sense-able to use insight and good judgement to inform actions taken and ensure solutions are pragmatic

Desirable Criteria:

• Foundational knowledge in Customer Relationship Management systems including Salesforce

• Proficient in using payroll systems

• Foundational knowledge of P&C systems such as Workday 

• Proficient in using MS Office applications