Working at Alorica, your mission will be to provide quality service to customers via phone, offering effective recommendations to help them make informed decisions. Now hiring for PM shifts — receive a $500 hiring bonus for accepting your customer service offer!
In this role for the Independence and General Engagement Matters (IGEM) team, you will manage and coordinate the intake and resolution of independence/RM-Audit related inquiries across systems such as Inquiry Xpress, RM Audit, and CORE.
As an Analyst in Ethics and Compliance (Investigation and Ethics), you will execute core investigation intake, case management, and timely, accurate reporting - enabling fair, consistent outcomes across the firm.
As a Senior Analyst in Ethics and Compliance (Investigation and Ethics), you will play a pivotal role in incident response, advanced reporting, and quality review - helping to guide junior team members and inform leadership decisions.
Start 2026 with a Career Upgrade! Join Alorica as a Premium Customer Service Agent and kick off the new year with growth and great perks. Your role? Deliver exceptional service via phone, help customers make informed decisions, and be part of a team that values excellence.
Start 2026 with a Career Upgrade! Join Alorica as a Premium Customer Service Agent and kick off the new year with growth and great perks. Your role? Deliver exceptional service via phone, help customers make informed decisions, and be part of a team that values excellence.
The IT Operations and Support Coordinator is responsible for overseeing day-to-day IT operations and ensuring efficient delivery of technical support services across the organization
The IT Operations and Support Analyst is responsible for ensuring the integrity, accuracy, and timely execution of key business processes related to point-of-sale (POS) operations, accounts receivable (AR), general ledger (GL) and inventory reconciliation.
The JESS RM Personal Independence resources are responsible for performing various tasks in accordance with standard operating procedures provided by the Clients’ RM Personal Independence team.
The Manager of Data Analysis is responsible for ensuring accuracy and quality in data and presenting data in such ways that assist with the decision-making process.
We are seeking skilled Spanish-speaking professionals to join a dynamic technical support team. In this role, you will provide high-quality customer service and technical assistance, helping users resolve issues and optimize their experience with our products.
As a Technical Support Representative, you will play a crucial role in providing exceptional customer service by assisting clients with technical inquiries and problem resolution.
In this role, you will be responsible for managing and enhancing IT controls and compliance processes within the organization.
In this role, you will be responsible for building and maintaining a portfolio management framework that aligns with the strategic goals of the organization and the objectives of our clients.
In this role, you will be responsible for driving the adoption and integration of Generative AI technologies within JESS.
In this role, you will be responsible for executing high-level compliance audit and develop and implement comprehensive IT and Security Risk Management plans, utilizing your expertise to enable leadership to make informed, risk-based decisions.
Apply to join our winning team and enjoy a rewarding career in Technical Support.