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Centerfield

Inbound Call Center Sales Agent - Kingston

Centerfield

  • Kingston and St. Andrew / St. Catherine
  • Not disclosed
  • Permanent full-time
  • Updated 01/10/2024
  • Elephant Group

The Inbound Sales Agent uses a consultative sales process to understand the needs of potential customers, guide them to the best possible solution, answers questions and provides them with the services that best suits their needs.

As a sales agents you will be the principal point of contact between our business and its customers. Your duties will range from ensuring customers have the right products and services while maintaining good customer relations to pursuing new sales opportunities.

 

Essential Duties:

  • Use a customer-focused, consultative sales process to educate customers on what products/services will best fit their needs
  • Respond to inbound phone calls and sales inquiries in a timely, efficient and professional manner
  • Maintain expert-level knowledge on the features and business applications of the company's product line
  • Performs other related duties as required

Required Skills, Abilities & Knowledge: 

  • Minimum high school certificate and/or a HEART Certification or equivalent
  • Minimum of 2 to 3 CXC subjects including English
  • Prior experience in the Call Center Industry would be an asset
  • Requires an excellent telephone and personal demeanor
  • Must have excellent organizational, written, and oral communication skills
  • Must be able to describe & remotely demonstrate products and match their advantages to customer needs
  • Must be able to handle multiple projects simultaneously
  • Working knowledge of Microsoft Office
  • Requires the ability to work cooperatively on a team with other inside sales representatives
  • Must have flexible availability to work any day and anytime of the week


What we Offer: 

  • Advanced, dynamic sales training
  • Performance based advancement
  • Uncapped performance incentive structure with unlimited earning power
  • Competitive and achievable incentive and bonus structures
  • Paid vacation
  • Discounts to local partnered vendors
  • 100% Free health insurance

Ref: AgentKGN

Centerfield

Centerfield

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