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KPMG Jamaica (JESS)

IT Risk and Issues Specialist (K-JESS)

KPMG Jamaica (JESS)

  • Kingston and St. Andrew / St. Catherine
  • Not disclosed
  • Permanent full-time
  • Updated 04/04/2025
  • HR

In this role, you will serve as an issue manager, overseeing the identification, investigation, tracking, and resolution of issues.

Join Our Team as an IT Risk and Issues Specialist!

Location: Kingston, Jamaica

Company: KPMG Jamaica Extended Support Services (JESS)

Job Level: Senior Associate

Overview: KPMG Jamaica Extended Support Services (JESS) is seeking a talented and motivated IT Risk and Issues Specialist to join our dynamic team. In this role, you will serve as an issue manager, overseeing the identification, investigation, tracking, and resolution of issues. You will analyze trends to drive process improvement and risk mitigation, collaborating with IT and other business functions. Reporting to the Director of Risk Management, you will advise project teams on alternative controls where security requirements are unmet, contribute to reporting, and produce key performance indicators. Additionally, you may self-manage small projects to ensure timely and effective completion.


Key Responsibilities:

  • Manage, investigate, and track issues from identification through to resolution, encouraging timely remediation.
  • ​Analyze issue trends to identify areas for process improvement and risk mitigation, and communicate results to leadership.
  • ​Collaborate with IT and other business functions to perform risk reduction and mitigation activities.
  • ​Advise and assist project teams on compensating control alternatives when security requirements cannot be met.
  • ​Provide input into reporting and presentations to leadership, and produce relevant metrics and key performance indicators.
  • ​Actively participate as a project team member or self-manage small projects, including facilitating team meetings, publishing meeting notes and action items, updating project documents and systems, and ensuring timely completion of assigned action items.

Must-Have Skills and Experience:

  • Bachelor's degree in Risk Management, Business Administration, Information Technology, Finance, or related field.
  • ​Minimum 3 years' experience in risk, IT audit, issue management, or security within a large professional services environment.
  • ​Experience in Data Analytics is preferred.
  • ​Solid understanding of security principles, IT security controls, and related technologies and products.
  • ​Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook.

Special Conditions:

  • Expected to work in a fast-paced team environment.
  • ​Will be working primarily in a paperless environment and expected to use information systems for the entire workday to access data or perform activities.
  • ​May be required to work extended hours periodically or on public holidays.

Apply Now! If you are passionate about risk management and security, and have the skills and experience we are looking for, we invite you to apply for this exciting opportunity. Join us at KPMG Jamaica Extended Support Services (JESS) and be part of a team that values collaboration, innovation, and excellence.

 

Is this job for you?

If YES, please view the Job Description and APPLY on our job webpage immediately below:

IT Risk and Issues Specialist (K-JESS) APPLY HERE .

Learn more about JESS here: K-JESS Homepage    

 

© 2025 KPMG, a Jamaican partnership and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee. All rights reserved.

Ref: IT Risk and Issues Specialist (K-JESS)CCC

KPMG Jamaica (JESS)

KPMG Jamaica (JESS)

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