IT Manager

Specialized Skills, Techniques/Learned Disciplines:

• Extensive knowledge of business processes and their interrelationship.
• Ability to analyze and resolve complex issues, both technical and interpersonal.
• Effective verbal and written communications skills and effective presentation skills, all geared toward coordination and education.
• Full working knowledge of networked computer solutions including design and implementation is essential
• Ability to work with industry standard hardware, operating systems, applications software, and networks
• Excellent analytical, problem solving and decision-making skills
• Skill in internal customer relationship management and business development within a technical environment
• Experience with monitoring systems 
• Knowledge of IT Risk management and information security
• Able to design and implement robust departmental Standard Operating Procedures
• Project management experience
• Working knowledge of computer security threats and counter measures

Leadership and Business Skills:

• Business principles and techniques of administration, organization, and management.
• Proven ability in strategic and operational planning, economics, personnel administration, regulations, financial and cost analysis.
• Success at motivating team members to collaboratively accomplish assigned tasks while maintaining a healthy working environment.
• Ability to negotiate and defuse conflict.
• Self-motivator, independent, cooperative, flexible, creative.
• Strong project management skills, including the ability to manage multiple projects with diverse priorities.
• Business process analysis and redesign expertise.
• Strong knowledge of, contracting, negotiating, organization development/change management and action planning.
• Experience in budget preparation and monitoring.
• Good intra-personal skills as evidenced by a healthy team spirit and the ability to relate to all levels of the user community.
• The ability to translate technical language to lay audiences.
• Plan, implement and support systems in a complex environment
• The ability to easily understand complex and technical matters.
• Success at linking and applying complex technologies to business strategies