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IT Manager

Not Disclosed

  • Kingston and St. Andrew
  • Not disclosed
  • Permanent full-time
  • Updated 15/11/2024
  • HR Manager
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The IT Manager is responsible for overseeing the technology infrastructure, managing IT operations, and driving the strategic direction of technology within the company.

The role involves leading a team of IT professionals to ensure seamless, secure, and efficient technology services to support the company’s goals. The IT Manager will also ensure the implementation of innovative solutions to enhance operational efficiency, cybersecurity, and business growth.


Key Responsibilities:

Strategic Planning:

  • Develop and implement the IT strategy in alignment with the company's goals.
  • Evaluate emerging technologies and recommend solutions to improve efficiency, scalability, and innovation.
  • Oversee IT budgeting, forecasting, and resource allocation to ensure cost-effective operations.

IT Infrastructure Management:

  • Manage and maintain the company’s IT infrastructure, including hardware, software, networks, and cloud services.
  • Ensure high availability and performance of all IT systems and applications.
  • Plan and implement upgrades, patches, and system optimizations.

Cybersecurity:

  • Establish and enforce IT security policies to protect company data and assets.
  • Monitor and respond to cybersecurity threats, ensuring compliance with relevant regulations.
  • Conduct regular security audits and implement measures to mitigate risks.

Team Leadership:

  • Recruit, mentor, and manage a team of IT professionals, fostering a culture of excellence and collaboration.
  • Provide ongoing training to ensure the team remains updated on the latest technologies and best practices.
  • Set clear objectives and performance metrics for the IT team.

Project Management:

  • Lead IT projects, including software implementations, system migrations, and infrastructure upgrades.
  • Coordinate with cross-functional teams to ensure timely and successful delivery of IT initiatives.
  • Monitor project progress, addressing challenges and ensuring alignment with company objectives.

Support and Troubleshooting:

  • Oversee IT support services, ensuring timely resolution of technical issues.
  • Monitor system performance and address potential bottlenecks proactively.
  • Ensure effective communication with stakeholders regarding IT updates and concerns.

Qualifications and Experience:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • 5 years of proven experience in IT management, preferably in the technology industry.
  • Strong knowledge of IT systems, networks, and cybersecurity frameworks.
  • Experience with cloud technologies, virtualization, and database management.
  • Proficiency in project management and familiarity with agile methodologies.
  • Relevant certifications (e.g., ITIL, PMP, CISSP) are a plus.

Key Skills:

  • Strategic thinking and problem-solving.
  • Strong leadership and team-building abilities.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Deep understanding of technology trends and their business implications.

Ref: IT Manager
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Not Disclosed

Not Disclosed

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