Human Resource Manager

The candidate will manage HR for Lab Medica Group, ensuring recruitment, training, payroll, compliance, and a positive work environment while prioritizing patient care.

JOB SUMMARY:

The candidate will be responsible for overseeing all human resource functions for the Lab Medica Group of Companies
including HealthNet Caribbean, Lab Medica Services and South Coast Medical. The duties include recruitment, hiring,
onboarding, employee training, performance management, benefits administration, payroll and ensuring compliance with
company standard operating procedures and policies, all while prioritizing patient care and maintaining a positive employee
work environment.

SPECIFIC DUTIES AND RESPONSIBILITIES

• Recruitment and Hiring:
  • Identify staffing needs across the clinics, including medical staff, administrative personnel and support roles 
  • Develop and execute recruitment strategies to attract qualified candidates
  • Advertise, shortlist, schedule / participate in interviews, conduct reference checks and efficiently recruit personnel to fulfil the recruitment needs of the company
  • Conduct interviews, assess skills and experience and make hiring recommendations
  • Ensure job descriptions are up to date and give a realistic job preview of the duties to be performed
  • Develop and maintain a workforce plan for both the immediate and long-term staffing needs of the company and have the appropriate approvals in place

• Onboarding and Training:
• Meet new hires at the various locations to continue the onboarding process
• Design and implement a comprehensive onboarding process and training plan for new employees specific to their job requirements
• Coordinate training programs on clinical procedures, customer service, healthcare regulations, company
• policies, and safety protocols
• Create / plan learning and development programs and initiatives that provide internal development
• opportunities for employees
• Create / assign training courses on the learning management system and monitor completion within
• stipulated deadlines
• Employee Performance Management:
• Monitor contract expiration for fixed term employment relationships
• Establish performance expectations and goals for employees
• Schedule bi-annual performance management reviews for all staff, run reports and take appropriate action
• for under performers and recognize those who exceed expectations
• Address performance issues and implement corrective actions when necessary
• Industrial Relations:
• Participate in employee disciplinary meetings, terminations and investigations
• Ensure the organization’s compliance with good industrial relation practices
• Ensure all company HR policies are applied consistently
• Provide support and guidance to managers
• Update physical and virtual employee files with disciplinary documents
• HRIS And Employee Records Management:
• Maintain accurate employee physical and virtual files, including personal information, employment
• documents, performance reviews, and leave records.
• Update HR information system with new hires, terminations and employee status changes
• Audit daily attendance logs in comparison to leaves entered in HR System
• Prepare daily and monthly time and attendance reports
• Leave Administration:
• Daily review of staffing levels and deployment to respond to staff absenteeism and leave request
• Audit daily attendance log and leaves entered in the HR System
• Review monthly time and attendance reports to identify trends of excessive absenteeism / late coming
• Update physical and virtual employee files with leave documents and leave tracking
• Payroll:
• Submit all relevant employees leave data, overtime, deductions and salary adjustments for timely payroll
• processing within stipulated deadlines
• Submit all hours worked for relief medical personnel as per established deadlines and follow up with
• Accounts to ensure timely payments
• Submit vendor invoices to Accounts for security and cleaning and sanitation services
• Analyze company incentive programs and trends in compensation and benefits to make recommendations
• Prepare and distribute annual TD4’s and travel letters for employees
• Address any payroll related query in a timely manner
• Completion of NIS forms to ensure staff are assisted with the relevant NIS benefits

• Employee Relations:
• Address / investigate employee concerns and grievances promptly and effectively
• Foster a positive and inclusive work environment
• Facilitate communication between management and staff
• Create / implement employee recognition program
• Update physical and virtual employee files with recognition documents
• Plan annual HR calendar and submit budgets for events
• Plan and coordinate employee appreciation events

• Strategic Planning:
• Collaborate with clinic leadership to develop HR strategies aligned with organizational goals
• Analyze workforce data to identify trends and develop solutions to address staffing needs
• Prepare reports for weekly human resource meetings with President and CEO
• Collaborate with management to ensure strategic HR goals are aligned with business initiatives

KNOWLEDGE, SKILLS AND ABILITIES

▪ Undergraduate degree in Human Resource Management, Business Administration or

related field

▪ Two-three (2-3) years of experience in the human resource management field

▪ Certificate in Industrial Relations from an accredited institution will be an asset

▪ Sound knowledge on Trinidad and Tobago labour laws and practices

▪ Must own a reliable, working vehicle for the purpose of visiting clinics on a daily basis

▪ Knowledge of National Insurance Regulations.

▪ Strong knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Gmail

applications

▪ Proficiency in HR software and information systems 

PERSONAL CHARACTERISTICS:

▪ Excellent verbal, written and problem-solving skills

▪ Excellent communication, interpersonal, and conflict resolution skills

▪ Ability to manage multiple priorities and deadlines

▪ Ability to handle sensitive matters with confidentiality, tact and diplomacy

▪ Accuracy and attention to detail

▪ Professional demeanor and conduct

▪ Strong time management and organizational skills

OTHER REQUIREMENTS:

• Hours of Work: Monday to Friday 8.00 a.m.-4.00 p.m. and Saturdays 8.00 a.m. to 1.00 p.m.
• Travelling position and must be able to visit staff at various branches of the company
• Must be a competent driver
• Must have access to working a vehicle in good condition