and developing help desk knowledge transfer approach and materials. Attendance at administration and reporting training is mandatory, with the incumbent being solely responsible for delivering help desk training ...
the organisation. Utilise Help Desk management software to document and track issues reported ... by Help Desk Management Software Strong working knowledge of PHP version 7, HTML, CSS & Javascript ...
and resolves help desk issues in a timely fashion. Monitors and maintains computer systems and networks. Talks staff or clients through a series of actions, either face to face or over the telephone to help set ...