Head of Operational Efficiency

GK General Insurance Company seeks to identify an individual looking for an excellent opportunity to progress his/her career; and who possesses the vision and energy to help drive dynamic changes in the company.

In the following capacity of:-​

HEAD OF OPERATIONAL EFFICIENCY

Reporting to the Strategy & Business Support Manager, the incumbent will be expected to lead our efforts in optimizing processes and enhancing operational performance across the organization. Oversee the process review, business analysis and project management functions, driving key initiatives that align with our strategic goals for efficiency and effectiveness.

Our ideal candidate is a strategic and results-driven individual with strong written and oral communication, excellent leadership and team management abilities and analytical skills.

At minimum, applicants should possess the following:

• Bachelor’s degree in Business Administration, Operations Management, or related field; Masters degree preferred.
• Minimum of 5 years of experience in operational efficiency, business analysis and/or project management, preferably within the insurance industry.
• Proven track record of leading successful process improvement initiatives and driving organizational change.
• Competence in identifying high-impact initiatives and balancing multiple initiatives simultaneously.
• Excellent problem-solving capabilities and techniques.
• Strong customer relations and relationship building skills, poise, tact and diplomacy.
• Experience in managing a team to execute efficiency projects.
• Excellent public relations and presentation skills
• Skills in sales effectiveness
• Excellent time management and the ability to plan, research, negotiate and meet deadlines

​Qualified applicants are invited to submit applications no later than 31/12/2024 via the careers section of our Corporate Website at www.gracekennedy.com

GK General Insurance Company upholds the principles of fairness and equity in the treatment of all our employees and stakeholders. The Company is committed to equity in all its employment practices and policies and seeks to recruit, develop and retain its employees on the basis of merit, ability and performance. As such, we are committed to ensuring equal opportunity in employment, and will not discriminate on the grounds of race, national origin, religion, gender, or otherwise.