HR Systems Support Officer

HR Systems Support Officer

The Role

In this role, you'll be responsible for maintaining systems and ensuring data security by implementing access policies and user controls. You'll provide support, maintenance, and advice to users of system applications, acting as the primary point of contact for guidance on system functions and potential modifications.

What You'll Be Doing

• Maintenance and support systems by monitoring system usage, backups, performance, and data integrity checks.
• Testing the delivery of new courses/system. Involvement in projects to enhance, upgrade, develop or maintain the systems
• Technical Expertise and Collaboration: Acting as a knowledge resource, collecting system issues, liaising with developers, monitor developments. Handling data import/export and maximizing productivity using systems. You will be the first point of contact for all forms of guidance, advice, and provision of knowledge on systems.
• Receipt and enter leave requests (sick, vacation, maternity, etc.) on system.
• Filing leave records (sick, vacation, maternity, etc).
• Maintain leave records physically and digitally.
• Updating Employee (Officers) Tracker records.
• Perform other related duties consistent with the category, nature, function and objective of the job
•  

A Little Bit About You

• Proficiency in Microsoft Office Suite (Word, Excel etc.)
• Excellent written and oral communication skills
• Excellent networking and time management skills
• Ability to follow system specifications

Minimum Qualifications/Experience

• 5 CXCs to include Math and English, School leaver’s Certificate
• 2-3 years’ experience in a similar position