HR Officer

The HR Officer supports both strategic and operational aspects of the Human Resources function. The role collaborates with senior management on HR initiatives while directly managing day-to-day HR operations.

About Tortuga:

Tortuga is a renowned rum and gourmet spirits company celebrated for its quality and unforgettable experience. With over 20 million Caribbean tourists and cruise ship passengers annually, Tortuga transcends being merely a product, becoming a cherished memory. Our Spirit Cakes, honoured as the #1 export of the Cayman Islands and repeatedly awarded "Best Cruise Souvenir" by Porthole Cruise Magazine, epitomize our commitment to excellence. Available in airports, travel retail markets, specialty food departments, and gourmet stores across the Caribbean and North America, Tortuga treats also adorn the gift shops of nearly 100 cruise ships and are enjoyed in 70 countries worldwide.

About the Role:

The HR Officer supports both strategic and operational aspects of the Human Resources function. The role collaborates with senior management on HR initiatives while directly managing day-to-day HR operations. 

Key Responsibilities:

• Collaborate with managers and leadership to execute HR strategies aligned with business goals.
• Assist in developing talent management strategies to meet current and future workforce needs.
• Provide insights through HR data and metrics to support decision-making at a strategic level.
• Contribute to culture-building initiatives and organizational change efforts.
• Support the CEO and senior managers in addressing complex employee relations issues.

Manage Day-to-Day HR Operations

• Coordinate recruitment efforts and partner with hiring managers to meet staffing needs.
• Conduct new hire onboarding to ensure employee engagement from day one.
• Administer performance management processes, including appraisals and feedback cycles.
• Deliver training programmes to address skill gaps and promote employee development.
• Support employee relations, resolving conflicts, and handling grievances efficiently.
• Provide day-to-day support to managers on disciplinary actions, coaching, and counseling.

HR Administration & Compliance

• Ensure accurate and timely execution of HR processes, policies, and documentation.
• Maintain compliance with labour laws and company policies, advising managers as needed.
• Manage HR budgets, tracking expenses and ensuring cost-effective use of resources.
• Oversee HR reporting, records management, and employee data accuracy.

Competencies & Skills:

• Strong interpersonal and people management skills.
• Ability to balance strategic thinking with operational execution.
• Analytical mindset with experience in using HR metrics for insights.
• Sound knowledge of labour laws and HR best practices.
• Exceptional problem-solving and conflict-resolution skills.
• Excellent organizational skills and attention to detail.

Qualifications & Experience:

• Bachelor’s degree in Human Resources or a related field.
• At least three (3) years' experience in an HR generalist role, with exposure to both strategic and operational tasks.
• Demonstrated ability to support senior management while managing day-to-day HR operations.