HIRING ONSITE TODAY IN MONTEGO BAY Multiple Opportunities Available- Apply online or Walk in and see us Monday through Friday starting at 8AM

Now hiring onsite Customer Service Agents! If you are looking to jump start your career, come join our family at Teleperformance!

Teleperformance is a people company. Our people represent us, make us successful, and make us proud. We are moved by passion. It defines us. It motivates us. It moves us forward. It is part of everything they do.

 Apply Today or Walk in to our Montego Bay Branch Monday - Friday starting at 8 am!

TP provides an employee centric environment …providing onsite meals and health and wellness services and so much more!

• Diverse Food Court on site and First 2 Weeks Free Lunch!
• Health and Life Insurance provided and Onsite Health Center
  • Nurse on site (no additional costs)
  • Doctor on site (weekly)
    • $500 with company’s health card
    • $1500 without company’s health card
• Chiropractic Services (monthly)
  • $100 per adjustment
• Mental Health services and support (no additional costs)
• Over-the-counter medications available ($20-$50 per item – heavily discounted)

• Banking and Financial Support Onsite Weekly

TP Cares about your Future…

• Top Notch Training
  • Comprehensive Entry-Level, Management, Lean Six Sigma
  • Performance Recognition and Opportunities for growth within the organization

We like to have fun…

• DJ/Karaoke Fridays – Live DJ on site each Friday
• Sporting Groups and Competitions
• Onsite Game Tables
• Family Fun Days, Sports Days, Movie Nights

And we care about our community…

• Team-driven charitable involvement
• Funds provided to support local charities

Role Responsibilities and Accountabilities

Provide excellent customer service to customers by:

• Clearly communicate with customers in a polite and courteous manner and establish a positive rapport over the phone
• Ability to relate and engage customers with patience, empathy, caring and sincerity in voice tone and words
• Quickly and accurately identifying individual customer needs while maintaining control of inbound calls using a well-organized call structure
• Solve problems systematically, while following client guidelines and all rules and regulations.
• Communicating unpleasant or negative information in a tactful manner
• Consistently meet and exceed established productivity, schedule adherence, and quality standards
• Be flexible, adjust quickly, and react positively to change
• Demonstrate the ability to build and maintain productive working relationships with others and contribute as an effective staff
• Inspiring confidence and positively influence the behavior, actions, and thoughts of others
• Perform special assignments, projects, and other duties as required.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Teleperformance is an equal opportunity employer. Our organizational values stress the importance of diversity, fairness, and trust. Teleperformance is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.