Group IT Internal Audit Manager

Company description:

About Digicel

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.

Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date. 

With the Better-Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.

Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets.

Visit www.digicelgroup.com for more.  

Job description:

Job Title: Group Information Technology (IT) Internal Audit Manager

Primary objective of the job:

As the IT Internal Audit Manager, you will be responsible for managing the IT audit function ensuring compliance with regulatory standards, and enhancing the overall security and efficiency of our IT systems. This role requires a strong background in IT auditing, risk management, and regulatory compliance across various business operations, and you should have a strong background in telecommunications technologies, and a proactive approach to identifying and mitigating risks.

Main Duties and Responsibilities:

• Lead and execute IT audit engagements across all business functions, assessing risks and evaluating internal controls focused on business IT systems and telecommunications networks, systems, and infrastructure.
• Develop and implement audit plans, methodologies, and risk assessments to ensure comprehensive coverage of key business processes.
• Evaluate compliance with regulatory requirements, internal controls, identify areas of improvement, and provide recommendations to enhance operational efficiency and mitigate risks.
• Stay abreast of industry best practices, regulatory requirements, and emerging technologies affecting the telecommunications sector and business operations.
• Collaborate with IT teams to assess cybersecurity measures, data protection strategies, and compliance with IT governance frameworks, industry standards and regulations.
• Prepare audit reports and present findings to senior management, highlighting audit results, recommendations, and corrective actions.
• Manage oneself to ensure effective execution of audit engagements.
• Foster relationships with external auditors, regulatory bodies, and industry stakeholders to maintain compliance and uphold industry standards.

Academic Qualifications and Experience Required:

• Bachelor's Degree in Information Technology, Telecommunications Engineering, Computer Science, or a related field. Advanced degree preferred.
• Certified Information Systems Auditor (CISA) certification strongly preferred. Additional certifications such as CISSP or telecommunications-specific certifications are advantageous.
• Minimum 6 years of experience in IT auditing, with significant exposure to telecommunications networks and systems.
• Proven track record of leading IT audit engagements, assessing risks, and implementing effective audit methodologies.
• Strong understanding of IT systems, networks, cybersecurity principles, and regulatory compliance requirements.
• Excellent analytical and problem-solving skills, with the ability to interpret complex technical information and communicate findings effectively.
• Leadership abilities with a proactive and results-oriented approach to audit management. Ability to adapt to rapidly changing technology landscapes and regulatory requirements within the telecommunications industry.

Functional Skills:

• Knowledge of IT governance frameworks (e.g., COBIT, ITIL) and regulatory compliance standards specific to telecommunications.
• Exceptional communication skills, both verbal and written, with the ability to influence and collaborate effectively across all levels of the organization.
• Strong leadership capabilities with a proactive and results-oriented approach to audit management.