Food and Beverage Supervisor

Gaming Lounge located in Kingston Jamaica seeks to hire a Food and Beverage Supervisor to fill a vacant position.

                                                               FOOD AND BEVERAGE SUPERVISOR- GAMING LOUNGE
JOB SUMMARY
Responsible for monitoring Food and Beverage as well as activity on the floor at a gaming establishment. Supervising employees and patrons, handling complaints, attending to machines, and ensuring quality customer care.

ESSENTIAL DUTIES: 
•	Monitor and manage all food & beverage orders according to budget. 
•	Manage, motivate and mentor F&B staff to ensure quality service
•	Order food supplies and communicate with vendors/ inventory department
•	Ensure that food & beverages are prepared in accordance with established standards
•	Maintain the kitchen in accordance with food & beverage, health and safety regulations
•	Train, and supervise the food & beverage team
•	Collaborate with employees, vendors and the management team for special events
•	Assist with the planning, costing and implementation of menus and drink lists
•	Observe gaming tables for proper etiquette.
•	Supervise subordinates.
•	Handle service complaints.
•	Record and compile reports.
•	Ensure regulations are adhered to while patrons gamble.
•	Survey tables for suspicious activity.
•	Assist with hiring, and training of staff.
•	Assist in evaluating employees' performance.
•	Monitor and verify gaming activities
•	Assist with ensuring that the facility is up to code and has adequate fire protection.
•	Call for maintenance on malfunctioning machines.
•	Keep abreast of information pertaining to gaming operations, promotions and events, and disseminate said information to appropriate persons.

REQUIREMENTS:
•	Degree in hospitality, management or similar
•	A proven track record of managing food & beverage
•	Ability to solve problem quickly and efficiently
•	Great customer service and communication skills
•	Knowledge of different facets of food preparation e.g. prep, storage, drinks, alcohol presentation
•	Familiarity with the Betting Gaming and Lotteries Commission's regulations would be an asset
•	2 years’ experience Food and Beverage management
•	At least 2 years’ experience in a supervisory position
•	Salary commensurate with qualifications
•	A degree of flexibility and latitude.

Access to a vehicle is considered an asset for this role.