Finance Operations Manager

This role is responsible for the operations of the Shared Services Finance Centre which brings together the core back office administrative functions of Massy Stores (Trinidad) and Massy Distribution (Trinidad) (IRP Portfolio)

JOB PURPOSE:

This role is responsible for the operations of the Shared Services Finance Centre brings together the core back office administrative functions of Massy Stores (Trinidad) and Massy Distribution (Trinidad) (IRP Portfolio) under one Senior Manager to increase the operational effectiveness, efficiency and accuracy of critical operational finance areas that support the Operating Divisions of Massy Integrated Retail Limited (MIRL).

KEY RESPONSIBILTIES AND ACCOUNTABILITIES

• Ensure accurate and timely preparation of financial reports, including income statements, balance sheets, and cash flow statements.
  • Oversee accounting operations, payroll, treasury and financial reporting, fix assets management.
  • Identify, plan for and develop strategies, services and activities to support current and future internal customer needs.
  • Ensure compliance with financial regulations, laws, and internal policies.
    • Liaison with internal and external auditors to ensure compliance with audit deadlines and/or audit deficiencies.
    • Identify and mitigate financial risks.
    • Drive efficiency, standardization and cost reduction including automation and artificial intelligence adoption as required.
    • Preparation of all monthly financial reports and statutory reports as required by Corporate Reporting and external institutions.
    • Ensure that all accounting and reporting is conducted in accordance with Group Finance guidelines and relevant accounting standards.
    • Oversee the development and execution of OKRs with all customer groups, both within and external to the business.
    • Identify and implement ongoing improvements of those activities within the different business processes.
    • Ensures compliance with policy and procedural directives.
    • Monitors overall Shared Service Centre, teams and individuals' performance.
    • Drives Shared Service Centre staffing through involvement with the selection, training, career development and evaluation programs.
    • Ensures that all controls, policies, activities, and the deployment of resources within the Shared service Centre are consistent with its mission.
    • Responsible for Change Management and to drive a Performance-driven culture, specifically:
    • Works together with the business to ensure no downtime in business operations and alignment to OKRs.
    • Establishes process for problem solving to ensure positive impact on business decisions.
    • Assist in other areas of work based on the needs of the department and any other area as necessary in support of Company activities.
    • All responsibilities and accountabilities must be executed in accordance with the company’s Customer Service Management System (CSMS), Quality, Health and Safety Environment (HSE) and Business Continuity Management System (BCMS) policies and practices.

QUALIFICATIONS & EXPERIENCE

• Professional qualification –ACCA
• MBA in Finance, Accounting or Economics will be considered a plus
• 7+ years accounting and/or financial and analytical experience
• Prior experience managing a Shared Services Centre will be an asset
• Over 5 years’ experience at a managerial level
• Exposure to the strategic and financial management of FMCG organizations will be considered an asset

ATTITUDE AND SKILLS  

• Results Focused
• Strong decision support and analytical skills.
• Ability to Impact & Convince Others – especially in situations where you may have no direct authority over persons
• Proven experience in a Finance Leadership position
• Strategic thinker who can bring innovation to areas of responsibility
• Change Agent – ability to identify, confront and change poor working habits. 
• In-depth knowledge of finance processes and subject matter expertise especially deep understanding of basic shared service center controls and processes (General Ledger / AP / AR / Fixed Assets, Reporting, etc).
• Ability to work successfully in a process-driven environment with courage to challenge the status quo.
• Experience in establishing a new operation with the ability to attract, retain and motivate people.
• Extensive leadership experience and exhibits executive presence.
• Strong interpersonal, communication and presentation skills.
• Working knowledge of all statutory legislation and regulations.
• Committed to Customer Service Excellence
• Demonstrates high ethical behaviour
• Committed to Customer Service Excellence
• Demonstrates high ethical behaviours