Field Service Technician

Diagnose and resolve network issues and connectivity issues Troubleshoot computer hardware and network hardware problems Assist with network configuration and setting up network devices Implement network security measures through various protocols

Roles and Responsibilities:

• Diagnose and resolve network issues and connectivity issues

• Troubleshoot computer hardware and network hardware problems

• Assist with network configuration and setting up network devices

• Implement network security measures through various protocols

• Monitor network operations and maintain network system stability

• Maintain an inventory of IT assets and ensure proper documentation.

• Set up and configure workstations, printers, and other peripheral devices.

• Handle network troubleshooting for both local area network (LAN) and vast area network (WAN) setups

• Provide Basic technical support as a technical support specialist to end-users

• Work with various network equipment from vendors like Juniper Networks

• Participate in routine network engineering tasks and updates

• Basic understanding OSI model

• At least 6 months Experience in a similar role

• Able to adapt to a fast paced changing environment

• Experience with google workspace platform would be an asset.