FRONT OFFICE SUPERVISOR

FRONT OFFICE SUPERVISOR

“Dream Big with Us 

Opportunity, training, education, and the potential to turn dreams into a better life, that is the story of Sandals Resorts International and it can be yours too.

Join us in our mission to create Caribbean moments and memories that inspire people, their families, and our global community to dream bigger and live more prosperous, sustainable, and fulfilling lives.”

 FRONT OFFICE SUPERVISOR

 The Front Office Supervisor ensures the smooth operation of the front Office personnel in carrying out their duties. Daily responsibility places emphasis on the smooth operation of the Reservations department and monitoring/supervising of front line team members. 

 Specific Knowledge & Skills Required:  

• Ensuring cleanliness of the front desk area
• Ensuring proper telephone etiquette
• Handling guest issues efficiently and promptly
• Handling the daily running of all aspects of the Reservations department
• Processing reservations by mail, e-mail, fax, or telephone and follows up with Central Reservation System
• Creating and maintaining reservation records
• Communicating updates to the relevant departments e.g. cancellations – groups

 Qualifications and Experience: 

• BSc. Hotel/Business Management or equivalent
• Minimum two (2) years’ work experience in a similar or comparative position 

If successful a clean Police Record will be required. Interested persons should submit their applications by August 19, 2023 with curriculum vitae via email to: 

The Recruitment and Compliance Specialist

Sandals South Coast

 NB: Please enter “FRONT OFFICE SUPERVISOR” in the subject field in the email for consideration. We thank all applicants for their interest but only short listed candidates will be contacted.