FOTS Agent

Company description:

Digicel Group Limited

Job description:

Summary/Objectives

• Selling Digicel Mobile product and services, which includes Prepaid SIM Cards, Postpaid SIM Cards, Porting, Recharge and Devices

Main Duties and Responsibilities:

• Identify and execute strategic sales activities geared at increasing Digicel’s customer base
• Maintain and account for stock of devices and cash collected during sales visits
• Accurately record prospect info and maintain listing
• Accurately record/receipt customer orders and application forms
• Achieve sales objectives while providing the highest level of customer satisfaction
• Utilize sales experience to actively engage with customers, build rapport and effectively promote products to drive sales.
• Meet and exceed daily, weekly, monthly targets.
• Required to visit households in assigned region to promote and sell products and services
• Provide relevant responses to customers’ concerns, service requests based on actual facts related to the company’s products or services

Academic qualifications:

• Minimum of three (3) CXC (Caribbean Examination Council) CSEC subjects inclusive of English Language and Mathematics.
• Minimum requirement of intermediate computer skills

Functional Skills:

• Excellent interpersonal skills
• Excellent time management skills and ability to multi-task
• Excellent communication skills (verbal/ written)
• Flexible and quick-thinking
• Previous sales experience, with demonstrated success
• Sound knowledge of the Internet
• Must be customer oriented
• Ability to rapidly learn new tools and understand customers’ environments