FACILITIES MANAGER

The Facilities Manager is responsible for the overall maintenance of the Hotel, Restaurants and other properties. He or she must be available on call and open to working on Weekends and Public Holidays.

Duties and Responsibilities:

• Ensure the hotel plant, and other properties are properly maintained and fully functional, including all mechanical, electrical and plumbing (MEP) systems
• Implement and monitor an effective preventive and predictive maintenance program and ensure maintenance requests are channeled through the maintenance software
• Ensure all guest rooms, meeting rooms, restaurants, kitchens and public spaces are properly maintained and in optimum working condition
• Oversee all aspects of property landscaping
• Monitor service requests to ensure minimum turnaround time and optimal responsiveness of the maintenance staff
• Ensure that all required tools, equipment for the performance of work are in good working order and on hand, and the normal stocked parts are available to carry out efficient maintenance works. 
• Maintain proper inventory of all tools and equipment on the property and be accountable for inventory of same
• Ensure the properties’ emergency generators are properly maintained at all times so as to be readily available in the event of a power failure
• Prepare scope of works documents for tender purposes and supervises and co-ordinates all projects accordingly
• Responsible for the maintenance of Company vehicles, scheduled and related, ensuring they are properly functional
• Manage the in-house Security team
• Ensure the hotel and other properties meets health, safety and environmental requirements and complies with legislative and statutory requirements
• Ensure the Company provides an environment that is healthy, safe and secure to all guests and employees
• Promote safe work practices among on-site staff and ensure ‘safe system of work’ programs are implemented and followed
• Assist with the implementation of loss prevention policies
• Ensure staff compliance with all HR policies and procedures
• Prepare and ensure staffing schedules are consistent with the hotel 24/7 requirements
• Identify training needs for maintenance and security staff to ensure skills are in line with job requirements, and chart development plans for those employees with recognised potential
• Prepare and submit reports as required
• Maintain proper maintenance records of all equipment and related items for easy reference and access
• Ensure the hotel and other properties meet health, safety and environmental requirements and complies with legislative and statutory requirements
• Ensure the Company provides an environment that is healthy, safe and secure to all guests and employees
• Promote safe work practices among on-site staff and ensure ‘safe system of work’ programs are implemented and followed
• Follow all Company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications
• Ensure that work conditions and practices comply with the OSH Act
• Serve as a Member of the Health & Safety Committee
• Adhere to all Company standards, policies, and procedures
• Follow all fire, health and safety regulations as they relate to the Facilities Department
• Report any injuries, accidents or health and safety concerns.
• Perform as Manager on Duty and/or Late Manager on Duty when requested
• Perform any other duties as required by the Manager
• Respond promptly and appropriately to emergencies or urgent issues as they arise, and managing such in a clear minded, action oriented, and decisive manner
• Prepare and manage annual budgets
• Monitor staff performance to ensure best practices and service levels are maintained.

 Skills, Knowledge and Qualifications

• Bachelor’s degree in Engineering or a relevant field
• 5-10 years relevant experience with at least two (2) years in a Management/Supervisory role. (Equivalent experience in excess of ten (10) years may be considered in lieu of the academic qualifications)
• Good working knowledge of mechanical, electrical and plumbing (MEP) systems, building components, builder’s work, waterproofing, cladding and glazing, interior finishes, fixtures and fittings
• Experience in the service/hospitality industry is an asset
• At least 1 year's experience working with a computerised maintenance management system
• Proficient in the use of Microsoft Office Suite