Estimator

ATL Automotive is seeking hire an Estimator to join our team today!

Estimator

Core Functions:

• To effectively convert prospective clients into customers.
• To prepare all estimates in order to enable the shop to achieve its budget.
• To prepare all estimates in an accurate and thorough manner so as to provide a detailed blueprint of the repairs.

Task Breakdown:

• Greet each customer in a cheerful, positive manner, while making every effort to ensure the customer feels welcome during their visit to the Bodyshop.
• Educate each customer about the process of getting a vehicle repaired, including insurance procedures, length of time for repairs, repair techniques, safety, value, etc.
• Maintain an appropriate dress code that characterizes the ATL Automotive Brand. 
• Develop a follow-up system for all estimates not captured and for all completed jobs.
• Customer dissatisfaction issues should be dealt with swiftly and effectively.
• Prepare all estimates in an accurate and efficient manner, keeping in mind that the estimate later becomes the blueprint for the repairs. 
• Observe all body shop guidelines and procedures.
• Always negotiate an agreed price on every job that ensures the company’s ability to earn a profit.
• Make certain to negotiate the agreed price and hours prior to initiating the repairs; depending on the needs of the facility, customer, and insurance adjuster.
• Verify that all signatures, work authorizations, insurance authorization, assessors report and pre-inspection checklists have been obtained prior to initiating the repairs.
• Document all special information (i.e. conversation, etc.) on the Job File Jacket or in the computer, or both, for the benefit of any other staff member who may handle the file during the repair process.
• Meet KPI for target amount of supplementary estimates.
• Examines damaged vehicle to determine extent of structural, body, mechanical or interior damage.
• Visually inspect vehicles to assess damage and collaborate with technicians for more details.
• Estimate cost of labor and parts to repair or replace each damaged item.
• Reviews repair cost estimates with Workshop Controller &/or Bodyshop Manager.
• Determines feasibility of repair versus replacement of parts, such as bumpers, fenders and doors.
• Evaluates practicality of repair as opposed to payment of vehicle market value before accident.
• Determines salvage value on total vehicle loss.
• Any other duties in keeping with scope and competence as assigned by Management.