Equipment, Parts & Service Sales Representative

Do you have technical acumen and basic knowledge of different types of machinery, equipment and parts? Do you have knowledge of industrial equipment and excellent communication skills? See details below.

Main Purposes of Role

• Represent the Company’s Equipment, Parts and Service Departments in a sales capacity to promote and sell all represented products, services and Product Support solutions.
• Develop and maintain excellent communication and excellent customer relationships with all relevant stakeholders.
• Understand and satisfy customers’ equipment, parts, product support and service needs.
• Achieve preset agreed revenue targets consistently.

Main Duties and Responsibilities

• Perform basic machine inspections to generate opportunity for customer interaction and sales.
• Follow up on sales leads.
• Investigate prospects for new customers and new parts/service revenue sources.
• Build collaborative relationships and ensure business integrity is maintained.
• Keep customers informed of parts order and service work status.
• Counsel customers regarding equipment management solutions (EMS) to affect lowest owning and operating costs.
• Negotiate win-win outcomes regarding customer issues.
• Assist customer in identifying parts using Original Equipment Manufacturer’s manual and computerized systems.
• Report competitive parts, service, and machine information and activity.
• Provide input/information into planning and budgeting process.
• Support new product introduction (NPI).
• Identify and report on incremental opportunities for future sales both within Product Support as well as other areas of the Dealership.
• Prepare quotations, sales contracts, and related paperwork necessary to close a deal.
• Supply weekly reports on visits to customers and sales activity.
• Maintain a clean and safe work area compliant with the Safety & Health at Work Act.

Requirements

• The completion of a good secondary education is required; a Bachelor’s degree in Marketing, Business Administration, or relevant field will be a plus
• Proven work experience as a Sales Representative, preferably in the machine parts or insudtrial equipment industry.
• Excellent sales, negotiation, and communication skills.
• A minimum of three to five years’ experience in a sales role in a competitive business environment.
• Technical acumen and basic knowledge of different types of machinery, equipment and parts; knowledge of industrial equipment would be an asset.
• Ability to deliver engaging presentations.
• Computer literate.
• Proficiency in using CRM software would be a plus.

If you meet the requirements outlined above and you are seeking an opportunity in a progressive organisation with competitive compensation and growth opportunities, please send us your CV or Resume using the Apply Now portal.

Closing date for applications is May 4, 2025