Engagment Specialist - Temporary

Coordinating and tracking GPTW/ESAT action plan o Bi-monthly reports to senior leaders and executives on progress o Running and tracking progress of ambassador program · Coordinating/tracking ESAT/charity budgets for departments o Monthly reporting on COTW donations and events

Responsible for: Creating and maintaining initiatives to employee engagement and satisfaction 

Key Responsibilities and Accountabilities (May perform other duties as requested not specifically addressed in the document)

·      Coordinating and tracking GPTW/ESAT action plan 

o    Bi-monthly reports to senior leaders and executives on progress

o    Running and tracking progress of ambassador program

·     Coordinating/tracking ESAT/charity budgets for departments

o    Monthly reporting on COTW donations and events

·     Supporting site-wide gamification – work with ops/training on establishing

o    Goals

o    Initial set-up

o    Tracking progress/goal completion

·         Monthly projects based on Passion4U goals

·         Execute and support all activities on site and off site

·         Have up to 25 volunteer ambassadors reporting to you. 

o    1 from each client and other support departments

·         Relaunch mentor program

·         Reestablishing onboarding program with Onboarding Specialist

o    Standardized meet-and-greets

o    First-month support from employee engagement team

o    Feedback loops

·         Employee recognition

o    Ongoing promotions

o    Department/program performance recognition

·          Social media content creation based on site-wide events

Main Job Requirements

Education and Specific Training

·        High School Degree 

o     Work Experience Preferred

o    1-year minimum experience at Tele performance

Required Skills

Technical Skills

   ·        Minimum intermediate working knowledge of Microsoft Office, particularly Excel and PowerPoint

Competencies and Specific Skills

·         Skillful at generation innovative and visionary concepts

·         Proficiency in professional communication, written and oral

·         Analytical and problem solving skills

·         Strict adherence to deadlines

·         Ability to handle and prioritize multiple tasks

·         Decision making skills

·         Proficiency in verbal and active listening communications skills

·         Time management skills

·         Ability to stay focused in distracting surroundings

·         Cultural awareness and sensitivity

·         Flexibility

·         Confidentiality and discretion with coworkers’ information

TO APPLY 

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