Employee Relations Business Partner

The Employee Relations Business Partner is responsible for all HR related items and supporting employees.

Position Title: Employee Relations Business Partner

 Location: Montego Bay, Jamaica (On-Site)

Role Overview:

The Employee Relations Business Partner is responsible for all HR related items and supporting employees.  They 'partner' with leadership and provide consultation to guide, create, translate and enforce policies and procedures in line with an organization’s goals and objectives while ensuring compliance with employment laws.

Role-Based Accountabilities:

• Handle all aspects of employee life cycle and serve as a point of contact for managers and employees on productivity, engagement, performance management, and discipline/grievances pertaining to Company policies
• Partner with department leaders to provide consultation for business processes, and provide guidance on employee management
• Communicate and support leaders to communicate Company policies and guidelines and their rationales to ultimately create shared understanding among our staff
• Manage and coordinate employee transfers, administrative leave and leaves of absence
• Assist in managing and resolving employee relations issues.
• Conduct effective, thorough, and objective investigations when necessary
• Review proposed corrective actions for approval or denial before communicating them.
• Ensure regulatory compliance
• Enforce company policies and procedures
• Maintain personnel files in compliance with applicable legal requirements.
• Participation in organizational Health and Safety
• Participate with local efforts related to AllianceOne/TP CSR program COTW
• Verification of Employment
• eSat and culture
• Ensure understanding of how your role and the role of your subordinates (if applicable) contributes to the key organizational objectives by establishing goals that demonstrate your understanding through performance outcomes that support:
  • EBITDA
  • Revenue
  • High Performance Culture
  • Personal Development
• Other duties as assigned

Expected Deliverables:

• Follow policy and procedures according to local laws and regulations.
• Proactively seek out improvement opportunities in current process and deliverables

Qualifications:

Work Experience

• 2-4 years HR related experience

Education and Certifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Knowledge of local employment laws
• Labour Laws certification is a plus

Behavioral Competencies

• Organized: The ability to systematically arrange tasks, resources, and time to achieve specific goals efficiently and effectively
• Attention to Detail: Accomplishes tasks by considering all areas involved, no matter how small; shows concern for all aspects of the job; accurately checks processes and tasks; is watchful over a period of time.
• Conflict Management: Deals effectively with others in difficult situations; uses appropriate inter-personal styles and methods to reduce tension or conflict between two or more people.
• Results Oriented: Focusing on the desired end result of one’s own or one’s units work; setting challenging goals, focusing effort on the goals, and meeting or exceeding them.
• Demonstrated Persistence: Persists and takes steps to overcome obstacles or rejection. Does not give up easily when things get difficult.
• Proven Facilitation Skills: Uses appropriate influence strategies (such as demonstrating benefits or giving rewards) to gain genuine agreement; persists by using different approaches as needed to gain commitment.
• Interpersonal/Human Relation Skills: The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.
• Proven Customer Service Relation Skills: Actively seeks information to understand customers’ circumstances, problems, expectations, and needs.
• Problem Solving Skills: Identifies and analyzes problems, finds the best solutions, and implements them. Can anticipate and prevent problems.
• Deadline Management: Effectively manages one’s time and resources to ensure that work is completed timely and efficiently.

Core Competencies

• Professional Communication: Demonstrates the ability to strategically and confidently communicate, both oral and written, with a diverse team to display core organizational values of Integrity, Respect, Professionalism, Innovation and Commitment. Takes action to build and maintain strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals.  
• Performance Management: Accountable for individual performance by working with leader to set realistic goals and expectations to allow for solid understanding of your role and how it contributes to the overall success of the organization. Exhibits effective problem-solving skills, resourcefulness and resilience. Works tenaciously toward and derives satisfaction from achieving challenging goals; conveys a sense of urgency and drives issues to closure. 
• Team Player: Embraces a cohesive and collaborative group dynamic where team members work together towards common goals, leveraging each other’s strengths to achieve superior results. The ability to hear, respect and reflect on different perspectives, and communicate empathetically with others. 
• Change Management: Recognizing when and why strategic change is necessary to improve performance, stay competitive, or adapt to new circumstances. Welcomes change and new business practices as opportunities for learning or growth, focusing on the beneficial aspects of change. 
• Business Acumen: Has solid knowledge of his or her department, and current position, as well as policies, processes, best practices, and tools required to complete the work efficiently and effectively. Having the fundamental understanding of how the business operates and using it to make informed and logical decisions; the capacity to anticipate future trends, strategically forecast, and contribute innovative ideas that enable an organization to achieve its long-term goals.  

Technical Competencies

• Microsoft Office Suite Products
• Internet
• Workday experience a plus