Embossing Associate (Contract)

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Bank Jamaica Limited is seeking a suitable candidate to join our Card Operations team in the capacity of:

Embossing Associate (Contract)

Responsible for embossing and packaging Visa Credit Cards and Mastercard Debit/Prepaid/Credit Cards.

Ensure adherence to strict internal custody controls and policies and procedures.

Deliver efficient and effective client service to internal and external clients and courier partners, by adherence to established service level agreements (SLAs).

Location: Kingston

As an Embossing Associate, you will:

• Adhere to custodial arrangements for all cards, ensuring that proper custody and controls are maintained.
• Collaborate with and foster relationships with other units/departments & agencies by promptly communicating issues and concerns and ensure they are handled in a timely manner.
• Liaise with courier partners.
• Conduct research for branches/ agencies upon request.
• Respond to client correspondences and queries/escalations where applicable.
• Run embossing process and prepare/ print credit card mailers.
• Encode and emboss monthly renewal cards for verification by supervisor.
• Ensure balancing of daily card stock.
• Manage inventory for consumables.
• Perform other job-related duties assigned from time to time.

What do you need?

• Minimum of an Associate degree in Business Administration, Management Studies, Finance, or equivalent qualification from a recognized institution.
• Ability to communicate effectively.
• Strong analytical skills.
• Some Card Acquiring/Issuing knowledge would be an asset.
• Ability to work independently.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than January 24, 2025.

While we appreciate all applications, only shortlisted candidates will be contacted.