Education Relationships Lead

This role is accountable for the identification and development of high impact partnerships with universities and learning providers resulting in strong recruitment, progression, retention and education outcomes in line with the client's growth and brand objectives.

Typically the role leads on education relationships for a specified market or market cluster. The role leads and co-ordinates a community of Business Relationship Managers and Executives in the development of existing and potential education partnerships – this may but does not always involve line management of the resource.

Key Responsibilities:

Strategy and Planning:

• Leads the creation and execution of the engagement plan for education partnerships in order to deliver agreed KPIs and outcomes
• Leads the identification and implementation of opportunities to grow business through education partnerships ensuring a clear and mutually beneficial proposition
• Identifies opportunities for  recognition in education and qualification frameworks, working with colleagues from global teams to leverage these
• Aligned to growth expectations and strategy, determines which education partners should be prioritised both within the market and across borders
• Owns, monitors and drives the achievement of key performance indicators and outcomes for the education partners

Engagement:

• Personally leads relationships with key education partners, ensuring these are appropriately developed to deliver and exceed agreed KPIs and outcomes
• Ensures that multi-level relationship plans are in place for existing and potential education partners
• Leads the development of a community of education partners to identify and communicate insights to help improve global value propositions and optimise growth opportunities
• Works with colleagues from other specialist teams to make high value connections between partners and optimise the client ecosystem
• Leads the education community to ensure that global solutions, content and expertise are leveraged and consistently implemented
• Works with national bodies and regulators to support their efforts in improving local qualifications, thereby enhancing the client's market position and reputation
• Works with education partners to ensure readiness for changes to  qualification and other products and services

Leadership & Management:

• Leads and inspires a community of business relationship management professionals by role modelling the client behaviours, building employee engagement, promoting diversity and inclusion and effective performance and development support
• Reports regularly on progress through the appropriate reporting mechanisms on agreed KPIs and outcomes linked to the balanced scorecard

Key Relationships:

External

Major existing and target education partners: universities and learning providers
National Bodies, Exam Commissions

Internal

• Accountable to the Country/ Cluster/ Portfolio Head for the achievement of objectives, KPIs and outcomes for education partners
• Leads a community of business relationship management resources
• Works closely with senior colleagues in-market and regionally to maximise the value of education partner relationships
• Works with other global  teams to leverage global solutions to meet the needs of education partners e.g. Content Development & Commercialisation, Partnerships & Recognition, Professional Qualifications, Professional Insights, Brand & Marketing Communications

Knowledge, Skills & Experience:

• Demonstrable experience in business development and relationship management ideally in an education environment
• In depth understanding of the financial education and skills landscape
• In depth understanding of client qualification, products and services
• Ability to lead and inspire a community of business relationships employees
• Excellent interpersonal skills with the ability to build long term, high quality, trusted relationships up to and including board level
• Excellent communication and presentation skills, both written and oral
• Excellent networking, influencing and negotiation skills
• Highly motivated, proactive and enthusiastic with the ability to plan and organise work to meet stretching targets
• A global perspective – experience of working in or with an international organisation

All core behaviours and skills in line with our global frameworks

REF: LAQUI