E-commerce Manager

Overview: The E-commerce Manager will be responsible for developing and implementing our online sales strategy. This role requires a strong understanding of digital marketing, e-commerce platforms, and customer experience.

Job Description: E-commerce Manager

Stationery World & Book Center Ltd.

Overview:

The E-commerce Manager will be responsible for developing and implementing our online sales strategy. This role requires a strong understanding of digital marketing, e-commerce platforms, and customer experience. The ideal candidate will be a data-driven individual with a passion for online sales and a keen eye for detail.

Key Responsibilities:

• E-commerce Strategy:

• Develop and execute a comprehensive e-commerce strategy to drive online sales.

• Identify target markets and create effective online marketing campaigns.

• Monitor industry trends and adjust strategies as needed.

• Website Management:

• Oversee the design, development, and maintenance of the e-commerce website.

• Optimize website performance for search engines and user experience.

• Ensure website security and compliance with industry standards.

• Product Management:

• Manage product listings, pricing, and inventory levels.

• Optimize product descriptions and images to drive sales.

• Implement effective merchandising strategies to showcase products.

• Digital Marketing:

• Develop and execute digital marketing campaigns, including SEO, SEM, social media, and email marketing.

• Analyze website traffic and customer behavior to optimize marketing efforts.

• Track key performance indicators (KPIs) and measure the success of digital marketing campaigns.

• Customer Experience:

• Provide excellent customer service through online channels.

• Handle customer inquiries and resolve issues promptly.

• Implement effective customer retention strategies.

• Sales and Revenue:

• Drive online sales and revenue growth.

• Analyze sales data to identify opportunities for improvement.

• Implement strategies to increase average order value and conversion rates.

Qualifications:

• Bachelor's degree in Marketing, E-commerce, or a related field.

• Proven experience in e-commerce management.

• Strong understanding of digital marketing principles and tools.

• Proficiency in e-commerce platforms (e.g., Shopify, WooCommerce).

• Excellent analytical and problem-solving skills.

• Strong attention to detail and organizational skills.

• Ability to work independently and as part of a team.

If you are a passionate and results-oriented individual with a strong background in e-commerce, we encourage you to apply.