Driver

The Driver is responsible for providing safe, reliable, and professional transportation services to clients while ensuring that all assigned tasks, including payment collection, are handled efficiently and with exceptional customer service.

OBJECTIVES AND GENERAL OVERVIEW OF THE POSITION:

• The Driver is responsible for providing safe, reliable, and professional transportation services to clients while ensuring that all assigned tasks, including payment collection, are handled efficiently and with exceptional customer service.

KEY RESPONSIBILITIES:

Driving:

• Ensures prompt arrival to client locations, at least 15 mins before scheduled pick-up times.
• Transports clients safely and punctually to their destinations.
• Plans and follows the Journey Management Plan (JMP) where applicable, or the most efficient
• routes, to avoid traffic and delays.
• Ensures that the vehicle is operated in compliance with traffic laws and regulations.

Payment Collection:

• Collects payments from clients using paymobile or mobile credit card machine at the end of each trip (as advised), in a courteous and professional manner.
• Handles card transactions, securely and accurately.
• Provides accurate support for payments received to the Dispatchers for daily Company reporting.

Vehicle Maintenance:

• Completes vehicle checklists at the start of each shift ensuring that vehicles are in excellent working condition (fuel, oil, tire pressure, etc.).
•   Always maintains vehicles in pristine condition, ensuring they are thoroughly cleaned and presentable for client use.
• Promptly reports any mechanical issues or repairs needed to the Ground Transport Supervisor.

Client Interaction:

• Provides a professional, courteous, and discreet service to clients.
• Assists clients with loading and unloading luggage or packages.
• Responds to client inquiries and requests in a polite and helpful manner.
• Ensures vehicle temperature, radio station and volume are to the satisfaction of the client.
• Ensures radio station is on the agreed station.

Safety and Security:

• Prioritizes client safety and comfort during transport.
• Abides by all HSSE and ground transportation policies.
• Maintains confidentiality regarding clients’ personal information and travel plans.
• Stays vigilant to potential safety risks or security concerns.

POSITION REQUIREMENTS:

Education:

• Minimum of 3 CXC O’ Level Passes, inclusive of English A.

Experience:

• Minimum three (3) years driving experience.
• Excellent knowledge of local routes and traffic patterns.

Certification:

• Valid Trinidad & Tobago issued Driver’s License with a clean driving record.
• Certification in Defensive Driving would be considered an asset.

Behavioural Competencies:

• Well organized and alert.
• Excellent interpersonal skills.
• Ability to communicate effectively.
• Reliable and disciplined.
• Strong customer service orientation.
• Professional demeanour.
• Basic numeracy skills and familiarity with handling payment systems.

Additional Requirements:

• Must be 25yrs and older.
• Must be able to obtain an unblemished Police Certificate of Good Character.
• Maintain a polished appearance in compliance with company standards.
• Ability to lift and carry luggage or packages as needed.
• Willingness to undergo background checks and drug screenings.
• Must handle financial transactions with integrity and accuracy.

WORKING CONDITIONS:

• Flexible working hours, including weekends, evenings, and holidays, as required.
• Prolonged periods of driving and sitting.
• Possible exposure to varying weather conditions.

Deadline: February 03, 2025.