Dispatcher/ Warehouse Clerk

Job purpose

Dispatchers are responsible for ensuring the customer’s goods are delivered to them as scheduled with minimal errors and in a timely manner.

Duties and responsibilities

• Receive orders for shipment, and stock, and arrange picking of goods based on delivery schedule.
• Ensures the correct documentation is received and sent with each delivery (Pick Tickets, Sales Orders and Invoices).
• Responsible for packing and Labeling, Export Orders for delivery.
• Inspects all orders being received and shipped, checking for damage, defective parts, and missing items.
• Plans and schedules all finished goods for Dispatching in the most efficient manner to avoid any delays and ensure that Dispatching is done by 9:30 am daily.
• Verify that the goods are intact and report any defects.
• Maintain a dispatch log to record all details of pickup and delivery orders – customers’ orders, drivers’ information.
• Maintains safe and clean work environment by keeping shelves, workstations neat and dispatch area clear at all times.
• Assist the Warehouse Dispatch Coordinator in maintaining and organizing the warehouse and Bonded Areas.
• Restrict ALL unauthorized access to any part of the Warehouse or Dispatch Areas.
• Assist with Dispatch of Raw Materials from Bonded areas and ensure that the correct documentation is accurately filled out for items being dispatched to Production as per established procedures.
• Assist with Offloading/ Loading of Containers.
• Communicate and cooperate with supervisors and coworkers.
• Maintain safety while using equipment and tools.
• Performs miscellaneous job-related duties as assigned.

Qualifications

• Teamwork, Coordination, Organization, Planning, Time Management, Communication, Inventory Control, Documentation Skills, Equipment Maintenance, Dependability.
• 5 O levels with mathematics Compulsory.
• At least 2 years Experience in a Dispatching / Warehouse.

Working conditions

Warehouse Environment, sometimes hot and humid. Working hours are split between the stock room, warehouse area and dispatch. May work extended hours periodically.

Physical requirements

May be required to stand for extended periods of time.

Lifting heavy items up to 50 lbs from time to time.