Director of Operations

Director of Operations

THE BVI AIRPORTS AUTHORITY JOB SPECIFICATION & DESCRIPTION

JOB TITLE: Director of Operations 

JOB SUMMARY: This position is responsible for the overall safety, direction and supervision of the Aerodrome operations and the development of policies and procedures. Directs and coordinates the efficient operation of the airports including monitoring and setting of service standards and Key Performance Indicators (KPI), in accordance with directions from the Board of the BVI Airports Authority and the set standards as per the Aerodrome Manual.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Maintains current updates and finalizes pending drafts (if any) on all Aerodrome manuals including a Sea Aerodrome Manual for the Virgin Gorda Sea Aerodrome.

2. Produces the required aerodrome and associated manuals for Virgin Gorda and Anegada Airports. 3. Provides direction, training and leadership for all operations staff and for ensuring that the Aerodrome Regulations and associated Health and Safety legislations are met wherever possible.

 4. Consults with regulatory and statutory bodies to ensure that the airports are operated and maintained in accordance with regulations and compliance standards.

5. Promotes and maintains relationships with control authorities and third parties to guarantee the effective integration of their activities with all other airport services.

6. Works jointly with airline operators and ground handling companies and other service providers to establish performance standards and processes and agree to corrective measures and procedures.

 7. Keeps abreast of all technical and operational developments in the air transport industry and advising the Managing Director of their significance.

8. Develops a safety culture into the organization through the development and implementation of a Bird Control Management Plan and a Safety Management System for all aerodromes in the Territory.

9. Oversees and coordinates the bi-annual Airport Emergency Drill.

10. Maintains an effective health and safety program; Airside Safety and Driving Code policy.

11. Reviews and updates workplace safety rules; and makes recommendations to improve health and safety conditions within BVI Airports Authority.

12. Reviews and updates workplace safety rules based on accidents investigation findings; any inspection and employee reports of unsafe conditions or work practices; and address relevant anonymous complaints and suggestions from employees.

13. Communicates procedures for evaluating the effectiveness of control measures used to protect employees from safety and health hazards in the workplace.

14. Evaluates employee injury and accident records; identifies trends and patterns in occurrences; establishes corrective measures to prevent recurrence; and update the workplace safety program.

15. Evaluates employee accident and illness prevention programs and promotes safety and health awareness to ensure continuous improvement through employee participation in the workplace.

16. Assists management with effective implementation, enforcement and documentation of workplace safety education and training.

17. Controls and maintains all employee accident and injury records. 18. Performs all other duties as assigned by Senior Management.

EDUCATIONAL REQUIREMENTS:

A) Specific Knowledge Required to Start:

B) Qualifications and Experience:

 ➢ Master’s Degree in Business Administration, Public Administration or related field REQUIRED

SKILLS, ABILITIES AND SPECIALIZED TECHNIQUES:

• Physically and mentally fit to perform job tasks.

 • Excellent leadership skills.

 • Excellent oral and written communication skills.

 • Good human relations and instructional skills.

• Sound skills in commanding and managing the day-to-day operations.

• Thorough knowledge of Aerodrome Regulations.

 • Thorough knowledge of Health and Safety Legislations.

• Thorough knowledge of Aerodromes Policies & Procedures and compliance standards. • Sound observational skills in detecting potential breach of security.

• Sound knowledge of the general topography of the Airport’s geographical area, including the airport buildings, perimeter fence and runway/apron areas.

• Ability to make spontaneous decisions.

 • Excellent planning and organizational skills.

• Sound knowledge of the NASP and Security Emergency Plans.

• Sound knowledge of the BVI Airports Authority’s Hand Book and related regulations.

• Ability to manage multiple assignments and meet project deadlines under pressure.

 • Ability to resolve service-related problems.

 • Sound customer service skills.

 • Proficiency in MS Office Suite applications.

• Ability to handle sensitive information with detail and discretion.

Special Conditions Associated with the Job:

• Exposed to hot and humid field environment.

• Exposure to dangerous/high risk atmosphere.

• Exposed to loud airport noise.

• Frequent visits to airports facilities i.e. SOL Aviation Depot