Director of Logistics

Establish internal controls for the movement of stock in and out of the company’s warehouse facilities and consistently monitor for effectiveness and compliance, while seeking to continuously improve.

• Establish internal controls for the movement of stock in and out of the company’s warehouse facilities and consistently monitor for effectiveness and compliance, while seeking to continuously improve.
• Update and implement policies and procedures to safeguard against stock losses.
• Partner with IT and the Buying function to improve on the accuracy of stock information that is made available to branches and the Distribution Centre team.
• Investigate and determine causes of exceptional shortages/losses or out of stock issues at the Distribution Centre’s warehouses and identify and take corrective measures.
• Organize regular stock counts in line with the requirements of the Internal Audit function and with best practice.
• Ensure compliance with proper stacking, storing and manual handling procedures in an effort to minimize damages.
• Ensure that adequate material handling equipment is used in all areas. Ensure the proper functioning of the material handling equipment and procure appropriate preventive maintenance.
• Manage customer feedback to ensure that delivery standards are aligned with customer expectations and the standards of the Courts Consumer Charter.
• Partner with Branches to improve the efficiency of deliveries to branches and to customers (including deliveries to customers made out of the Branches) while ensuring a timely response to their needs.
• Monitor volume of deliveries and re-allocate responsibilities and tasks in an effort to achieve delivery volumes/targets.
• Manage distribution costs to ensure these are in line with budget and agreed industry standards.
• Access and analyse delivery data to identify areas of inefficiency and noncompliance and take appropriate corrective measures.
• Develop performance measures for Warehousing/Logistics staff including delivery contractors.
• Agree objectives, targets, standards and areas of responsibilities with Warehousing and Logistics staff and monitor their progress and performance against these.
• Implement a system of coaching and feedback to ensure that staff are given appropriate guidance towards the improvement of their performance and are motivated towards the achievement of targets and standards.