Dialer Collector (Onsite MBJ)

Accounting experience would be an asset.

Dialer Collector (Onsite MBJ)

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

 Dialer Collector

The Dialer Collector is responsible for calling on Customer's delinquent accounts while providing assistance to lessees regarding their contracts. This role requires previous collections experience, good verbal communication skills, and the ability to multitask.

Essential Functions:

• Call delinquent lease accounts that are 1O days to 30 days delinquent using a predictive dialer.
• Respond to lessees’ questions regarding account status, invoicing, and payment information.
• Proactively call and resolve issues on first payment defaults.
• Document all calls and follow-ups in accordance with the DTPs in InfoLease
• Obtain promise to pay from lessees for up-to-date payment
• Skip trace when required
• Early payment default research and resolution
• Reconciliations of cash application and vendor payment issues
• Process lessees request for Buy-Outs.
• Produce a minimum of sixty (60) outgoing calls per day.
• Properly summarize account history on each distressed account in accordance with the department, "Checklist," guide.

Qualifications and Skills

• Qualifications (High School Leaving Certificate/Heart Level II or above or three (3) or more CXCs including English Language)  
• 1-2 years collections experience required
• Strong time management skills with an ability to work in fast-paced environment
• Self-motivated and detailed oriented with strong interpersonal, communication and organization skills.
• Typing speed of 20 WPM or higher.

Click on this link to complete  Conduent Assessment

*** Applicants must have a Valid ID, TRN, NIS and Birth Certificate, clean Police record(company-paid) and be able to work (Monday-Friday) The successful candidate may be subjected to a company paid drug screen.