Customer Support Specialist

As a Customer Service Representative, you'll be the primary contact for clients, offering support by answering inquiries and resolving issues. Key requirements include product knowledge, strong communication skills, a friendly demeanor, adaptability, and proficiency in CRM software.

**Join Us at Our Job Fair! 🚀** Tomarrow  1/10/2025  AT 8AM TO 5PM   DONT MISS IT .....

Are you ready to embark on an exciting new career path? We are thrilled to invite you to our Job Fair, where amazing opportunities await! If you’re seeking a rewarding career with limitless potential, this is your moment to shine! 🎉

**📅 Walk-In Interviews also or  Every Day!**
Yes, you read that right! Join us every day for walk-in interviews and take the first step towards a fulfilling career. Plus, on your first day of training, you’ll be entered into a fantastic raffle for exciting prizes! 🎁✨ 

**Why Choose Us?**
We're launching brand new programs that offer a fast track to advancement. If you have a passion for helping others and want more than just a job, this could be the opportunity you've been waiting for!

**What We’re Hiring For: Customer Service Representative**
As a Customer Service Representative, you will play a vital role in creating outstanding relationships with our customers. Your responsibilities will include engaging with clients, addressing their needs, and ensuring their satisfaction.

**What to Expect:**
- **🚀 PAID TRAINING!** No experience? No problem! We provide all the training you need to succeed.
- **🌟 Advancement Opportunities!** 90% of our leadership team began in entry-level roles—your growth is our priority!
- **💵 Competitive Pay!** Enjoy competitive hourly rates, overtime, and incredible bonus opportunities.
- **🤝 Supportive Work Environment!** Work with dedicated supervisors in a positive atmosphere.
- **🎉 Employee Appreciation Events!** Join us for team-building activities and fun theme days!
- **🩺 Onsite Support!** Access to counselors and nurses for your well-being.
- **🏥 Health Insurance!** We care about your health and well-being.
- **🚌 FREE Transportation!** Get to work hassle-free!
- **🥗 Lunch Subsidy & Onsite Canteen!** Stay energized throughout the day!

**Spread the Word!**
Bring your friends and family! If you're in Montego Bay or nearby, don’t miss this golden opportunity! 🌊✨

**💥 WALK IN and take charge of your future! 💥**
Whether you’re looking to earn extra cash or build a remarkable career, the door is wide open! 💰💪

**Transform Your Future!**
Take that bold step and join us today! Your dream job could be just around the corner. Let’s make it happen! 👊🔥

**Position Summary:**
As a Customer Service Representative, you will help build outstanding relationships with our customers, ensuring every interaction is positive and fulfilling.

**Essential Duties and Responsibilities:**
- Respond promptly to customer needs and gather feedback for service improvement.
- Maintain confidentiality while communicating effectively.
- Clearly articulate in various situations.
- Manage multiple tasks while documenting customer interactions.
- Commit to quality and accuracy through continuous improvement.
- Meet productivity standards and complete tasks in a timely manner.
- Show up consistently, ready to take on the day!
- Take ownership of your responsibilities and follow instructions.

**Minimum Qualifications:**
- 3 CXCs / City and Guilds (including English) OR 6 months of Customer Service experience OR a Customer Service Certificate from HEART.
- Must successfully pass a criminal background check.
- Basic computer skills and data entry experience are required.

**Documents Required for Your Interview:**
- Valid government-issued ID (Passport, National ID, Driver’s License)
- TRN
- NIS
- Relevant qualifications (CXC, Degrees, HEART Trust Certificates, etc.)

**Dress to Impress! First impressions count!**

👉 Ready to take the next step? Just walk in—we can’t wait to meet you!

Let’s do this! 🌟