Customer Service /Soft Collections Associates - USD 150 Sign On Bonus

Delivering first class service to our customers by exhibiting a conversational tone, building rapport, and providing empathy to ensure positive customer results. Daily walk-ins are accepted

We are looking for dedicated representatives to handle both soft collections and customer service. Join our vibrant team of professionals and immerse yourself in a fun and diverse culture that fosters growth and career advancement.

 Skills & Requirements: 

• One year or more of collection and/or customer service experience preferred.
• ‘Can Do Attitude’       
• Must have excellent communication skills (verbal and written)
• Active listening skills to understand the needs of consumers and find a way to resolve unpaid debt
• Proficient at working on a PC.
• Willing to accept coaching and developmental feedback
• Position is contingent on passing a criminal background check and drug test.
• Must be able to work flexible schedules between the hours of 7am -11pm, including weekends, and public holidays.
• Minimum of four (4) CXC/GCE subjects, including English Language and Mathematics
• Clear speaking voice with attention to details
• Applicants must reside in Westmoreland, Hanover, St. James or Trelawny.  

 You will enjoy the following benefits: 

• Great starting salaries
• USD 150 Sign On Bonus
• Paid training
• Lucrative monthly bonus potential
• Free Wi-Fi
• Free shuttle bus
• Annual merit pay increases
• Contests prizes & giveaways
• Excellent opportunities for advancement (we promote from within)
• Health, Dental, Vision, and Life Insurance
• Pension retirement plan with contributions from Radius
• Permanent employment (no contracts)
• Shift Differential 
• Vibrant and healthy work environment

All APPLICANTS MUST BE ABLE TO OPEN AN ACCOUNT WITH NATIONAL COMMERCIAL BANK

 ALL APPLICANTS MUST BE ABLE TO PASS A CRIMINAL BACKGROUND CHECK