Customer Service/Retention/Collections Representatives

Delivering first class service to our customers by exhibiting a conversational tone, building rapport, and providing empathy to ensure positive customer results.

Radius Global Solutions, located in Freeport, Montego Bay is now hiring Customer Service/ Retention/Collections Representatives

 Key Responsibilities

• Delivering first class service to our customers by exhibiting a conversational tone, building rapport, and providing empathy to ensure positive customer results. 
• Responsible for answering and handling inbound calls to new and existing customers while problem solving their needs and concerns. 
• Actively listens, communicates clearly and concisely, and assures customer understanding. 
• Maintain excellent attendance and adhere to company policies. 

 Skills Needed:

• 6 months call center experience or more preferred.
• Clear speaking voice.
• Attention to detail
• Excellent attendance history
• Excellent written and verbal communication skills
• Proficient at working on a PC.
• Willing to accept coaching and developmental feedback
• Must be able to work between the these hours 7am to 9pm Mon - Sat