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IntouchCX

Customer Service Representative Earn up to JMD425 HOURLY + 200 USD Stay Bonus & Lunch Provided

IntouchCX

  • Hanover / St. James / Trelawny
  • Not disclosed
  • Not disclosed
  • Updated 20/12/2024
  • Human Resources

We are currently hiring voice Customer Service Representatives who are critical thinkers and articulate in their delivery! APPLY TODAY!

About IntouchCX 

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we’re obsessed with providing remarkable customer experiences for the world’s most innovative brands.

About the Job

We are currently hiring Customer Service Representatives.

Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands?

Our Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!

Working as a Customer Service Representative, We Offer:

  • Paid training with lunch

  • Excellent advancement opportunities

  • Friendly work environment

  • Exciting engagement activities

  • Free transportation  

  • Work in our new beautiful and state-of-the-art campus. 

  • Employee Referral program

As a Customer Service Representative, You Will:

  • Assist all customers through inbound calls

  • Communicate a variety of information to the customer

  • Be an active listener and help resolve customer inquiries

  • Provide a meaningful and positive experience with every customer interaction

As a Customer Service Representative, You Have:

  • High school diploma (or equivalent)

  • Call center experience (strong asset)

  • The ability to work on campus at our amazing campus!

  • You’re consistently ready to work and on time as scheduled

  • You’re coachable and open to feedback

  • You’re personable with strong conversation etiquette

  • You’re a computer pro, comfortable with multiple applications

  • You’re a great communicator, both verbal and written

  • You like to win and consistently perform

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity! If you provide your cell number, you agree to receive automatic recruiting texts from us at that number. Consent is not a condition of employment, and you can opt-out by replying STOP at any time. Message and data rates may apply.

By signing this application, the applicant consents to IntouchCX Intouch collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

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IntouchCX

IntouchCX

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