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Customer Service Agent- Student Friendly Opportunities

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  • Kingston and St. Andrew / St. Catherine / St. Thomas
  • See description
  • Permanent full-time
  • Updated 11/11/2024
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Designed with students in mind. Flexible jobs to fit your school schedule. We provide top-notch customer service over the phone, helping customers make informed decisions with your recommendations. Enjoy a base rate of $490 per hour!

JOB SUMMARY

Our mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand, connecting with customers via phone. Your role involves troubleshooting, offering tailored solutions, and ensuring customer satisfaction.

You’ll be instrumental in nurturing customer relationships, guiding them through our services, and resolving any issues with speed and precision. We’re seeking individuals who are communicative, empathetic, and dedicated to providing a seamless customer experience. If you’re passionate about helping others and excel in a collaborative environment, join us and become the go-to expert for our valued clients!

JOB REQUIREMENTS

Minimum:

  • Education: Minimum 2 CXC subjects including English Language
  • Language: Strong oral communication skills
  • Demonstrated problem-solving skills.
  • Demonstrated strong familiarity (and aptitude for learning); Critical Thinking ability, conversational & persuasive.
  • Excellent data entry skills in accuracy
  • Typing Speed of 25 words per minute
  • Ability to maintain the highest level of confidentiality

Ref: BPO Customer Service
Apply Now

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