Credit and Collections Supervisor

The Credit and Collection Supervisor supports the Credit and Collection Manager and provides the business with effective championing of the credit management process. Ensures timely releasing of blocked sales orders, while improving communication with the sales team around the collections target.

Dare to be BOLD and join Our Team at Celebration Brands Limited!

At Celebration Brands Limited, we are the premier sales and distribution company for beverages across Jamaica, proudly serving as a joint venture between Red Stripe and Pepsi Cola Jamaica (PCJ). Since our establishment in 2013, we have been dedicated to capturing the spirit of celebration through the diverse range of brands we represent, whilst providing the best experience to all customers through our passionate and committed team.

Are you ready to join a team that is passionate about delivering excellence? We invite you to apply for the role of:

Credit and Collections Supervisor

The Credit and Collection Supervisor supports the Credit and Collection Manager (C&C) and provides the business with effective championing of the credit management process. Ensures the timely release of blocked sales orders while improving communication with the sales team regarding the collections target. Support the C&C manager by supervising the Accounts Receivables team and processes to ensure the timely and accurate representation of the company’s accounts receivable.

Major Responsibilities

The Credit and Collection Supervisor will play an integral role in:

• Ensuring that proper internal controls are maintained for all Accounts Receivable transactions in compliance with the Credit & Collection Policy.
• Supervising the AR team to deliver exceptional performance.
• Effective supervision of the Credit Management of Accounts Receivable, and supervise the bi-annual master date refresher exercise.
• Ensuring efficiency and vigilance in credit management by daily monitoring of all debit balances (including prior years) on accounts in the team’s portfolio so that aged balances are no more than 30 days old.       
• Facilitating successful and effective ways of work between the internal stakeholders and customers.

Leadership Responsibilities:

• Assist in designing, implementing and maintaining internal controls.
• Take responsibility for the accuracy and integrity of the Accounts Receivable Sub Ledger.
• Conduct and document coaching sessions to grow the capabilities of the team.
• Own the performance outcome that the AR team needs to deliver.
• Conduct 5 customer visits per quarter to facilitate KYC (know your customer)
• Assist the Credit and Collections Manager with presentations and training.

Key Deliverables:

• Oversee daily reporting and ensure compliance with internal controls, policies, and AR processes.
• Manage and maintain accurate credit customer data and account balances, including reconciliations.
• Support collections by collaborating with the Commercial team and preparing weekly/monthly cash flow reports.
• Conduct aged debt reviews, monitor delinquent accounts, and liaise with legal and collectors for recovery.
• Review, approve, and ensure timely posting of AR journals, credit/debit notes, and lodgement of funds.
• Prepare and distribute collections reports to Sales Reps; track performance against targets.
• Manage key accounts (KFC, Pizza Hut, PriceSmart, Red Stripe, wholesale distributors) and related transactions.
• Ensure timely release of blocked sales orders and resolution of pricing issues with the parent company.
• Monitor dishonored cheques and oversee Paymaster payment allocations.
• Assist with month-end reporting, credit reviews, and cash flow forecasting, escalating risks as needed.

This list is not exhaustive of all key deliverables. A full list will be shared during the interview process.

Job Characteristics and Qualifications

• Knowledge of the company accounting policy
• Computer literate, skilled in SAP, EXCEL spreadsheet and other applications.
• ACCA or a First degree in Business or Accounting or a related field
• A minimum of 3 years’ experience in Finance.

We are excited to meet and learn more about you, however, only shortlisted candidates will be contacted.