Credit and Collections Executive

Company description:

Digicel Group Limited

Job description:

About Digicel

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.

Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.

Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets.

Visit www.digicelgroup.com for more.

Job Title:

Credit and Collections Executive

Primary objective of the job: 

The Credit and Collections Executive will support the market in its effort in streamlining customer collections initiatives. The function will also lend support to the finance function through the coordination of local accounts payables and receivables, continuously track and produce all in-market transactions surrounding the finance functions and inventory.

Main Duties and Responsibilities:

Accounts Receivable/Debt Management:

• Liaise with unidentified customer payments
• Reconcile customer accounts
• Attend debtors meetings with local team and group team
• Liaise with DB team to Prepare Top 20 Debtors and contact customers for collection
• Follow up with external Debt Collector
• Collect Returned Checks from Bank and populate spreadsheet for SSC
• Contact customers with returned checks and manage cheque blacklisted customers
• Review debtors report and provide feedback for issues identified

Accounts Payable:

• Liaise with SSC for unpaid vendor invoices and vendor queries
• Raise requisitions in Workday for finance and also serve as a backup for other departments as needed.
• Follow-up and search missing payments as claimed by vendors
• Write Cheques for payables and provide to authorized signatories
• Assist with credit card purchases as needed
• Reconcile and submit credit card spreadsheets and supporting documents for payment
• Liaise with companies for statements and invoices for outstanding payments

Audit:

• Compile and provide audit supports requested for both Internal and External audits as required.

Adhoc Requests

• Arrange local flights and ferry tickets for local travel (all teams)
• Reconcile InterCaribbean (local flight account) for payment
• Assist with credit card purchases as needed
• Reconcile and submit credit card spreadsheets and supporting documents for payment
• Validate Commission Reports for DB/ICT Account Managers
• ICT Inventory (once per quarter)
• Inventory (ICT and Retail and Distribution) End of Year, All Islands (One Week)

Academic Qualifications and Experience Required:

• Bachelor’s degree in Finance, Accounting or a related field
• Financial certification is a plus
• Experience in debt collection

Functional Skills:

• Strong written and verbal communications skills
• Good interpersonal skills

DISCLAIMER:

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. The incumbent may and probably will be asked to perform other duties as required.  Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.

Profile description:

The Credit and Collections Executive will support the market in its effort in streamlining customer collections initiatives. The function will also lend support to the finance function through the coordination of local accounts payables and receivables, continuously track and produce all in-market transactions surrounding the finance functions and inventory.