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Conduent

Credit Processing Associate - MUST HAVE Associate Degree OR Bsc. Degree - 7AM to 6PM MONDAY - FRIDAY

Conduent

  • St. James / Trelawny / Westmoreland
  • Not disclosed
  • Permanent full-time
  • Updated 09/10/2024
  • Customer Care Recruiting
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Candidates must have over 1 year Collections experience

Seeking 5 experienced Credit Associates to work in Montego Bay (Weekdays only)

 

Job Track Description:

  • Performs tasks based on established procedures.
  • Uses data organizing and coordination skills to support the business and perform technical work.
  • Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

  • Developed proficiency within a range of analytical or operational processes.
  • Completes different assignments, dependent upon the assignment.
  • Works within established procedures and practices.
  • Establish the appropriate approach for new assignments.
  • Acts as an informal resource for colleagues.
  • Completes work with limited supervision.

Functional Knowledge

  • Developed skills in a range of processes, procedures, and systems.

Business Expertise

  • Supports the achievement of company goals by understanding team integration and best ways to integrate teams.

Impact

  • Impacts the accuracy of own work.
  • Uses discretion to change work procedures and practices.

Leadership

  • Provides guidance and support to junior team members, as required.

Problem Solving

  • Provides solutions to problems based on existing challenges or procedures.

Interpersonal Skills

  • Exchanges information and ideas effectively.

Responsibility Statements

  • Call center experience - incoming and outgoing calls
  • Experience in collections with strong negotation skills and collection of settlemnets
  • High attention to details
  • Ability to multitask
  • Excellent verbal and written communication skills
  • Performs other duties as assigned.
  • Complies with all policies and standards.
  • Typing Speed Requirement 20WPM
*** Applicants must be at least 18 years of age, present valid Government issued photo ID, TRN, NIS, Original and Photocopy of Proof of Qualifications, Birth Certificate, 3 professional/character references (Name and Contact numbers). Applicants must have a clean Police record(company-paid) and may be subjected to drug screen***

Ref: 5728
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Conduent

Conduent

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